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After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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wrong item sent to me.. Seller wants me to send it back. Who pays? Answered
friendly_prawn Created
2 votes 7 comments
Scammer sending me abusive emails after buying from him Answered
chrisynz Created
0 votes 7 comments
Seller cancelled the trade without informing me and I have paid by Afterpay
prescint Updated
1 vote 4 comments
Items I Won Page Shows Incorrect Sales Price
Cam Updated
0 votes 12 comments
Worried about trade won
4TheLoveOfRyder Created
0 votes 10 comments
Goods Arrived Broken
wal8888 Created
0 votes 2 comments
Seller disappeared after I paid Answered
Mandy Created
0 votes 7 comments
Internal Server Error Banana Error 500
Kimberley Created
1 vote 1 comment
I was asked for more postage once item won Answered
sledgenzr Created
0 votes 3 comments
How to cancel a purchase? Answered
Allan Created
0 votes 3 comments
Was sent the wrong product now they want me to pay to send it back Answered
IAN Created
0 votes 2 comments
Cannot find courier tracking number Answered
tony9 Created
0 votes 2 comments
Can people see what I've bought from my feedback? Answered
lc2020 Created
1 vote 3 comments
Seller uncontactable for refund/NZ post negligent
T Created
1 vote 22 comments
What do I do if a seller wants to back out of a trade?
phantom42 Created
0 votes 15 comments
Haven't heard from the seller Answered
stuart Created
0 votes 1 comment
Seller wants to back out of the trade Answered
Reinna Created
0 votes 4 comments
When do listings on my account expire? Answered
gizmodo Created
0 votes 3 comments
Returning item - restocking fee from seller Answered
Tom Created
0 votes 2 comments
Waiting for a Refund after returning an item Answered
Cathrine Created
0 votes 1 comment
Won an auction, shows as 'listing closed without selling'. Confirmed bug
mark1879 Created
0 votes 3 comments
Confirmation of Afterpay purchase? Answered
rivercity1 Created
1 vote 1 comment
Won item no longer on 'Won' - How do I contact Trade Me? Answered
ja5on1 Created
2 votes 14 comments
Item not as deescribed - faulty playhouse Answered
Paul Created
0 votes 1 comment
Seller wants me to pay upfront Answered
cattalog Created
1 vote 4 comments
Seller not necessarily up to "no good', but unusual order of payment.
dandelion12 Created
1 vote 3 comments
Trust and honesty. Answered
gogmagog Created
0 votes 9 comments
Untouched Abandoned Storage Units-Reallly? Answered
Ashley Created
0 votes 10 comments
How do I cancel a purchase? Answered
Joe Updated
2 votes 5 comments
Who puts feedback first Answered
Jackie Created
0 votes 5 comments

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