After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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Trade Me Tip – No contact from the seller – what now? Pinned
Lucy Trade Me staff - Community team
1 vote 26 comments
Dispute resolution process and contacting Trade Me
Hugh
9 votes 19 comments
Scammed!
Robert
7 votes 98 comments
Auction closed with me winning then it carried on and someone else won it.
rose
6 votes 27 comments
Purchased items and details. Answered
Manojchandra
6 votes 12 comments
Alarming amount of hacked trademe accounts/fraudulent listings
phil
5 votes 18 comments
Item not received
Melissa
5 votes 29 comments
How to find my Won items list history Answered
Mark
5 votes 22 comments
Filed a dispute 5 weeks ago, waiting for an update
Linda
4 votes 25 comments
Will Trade Me ever fix their private messaging? Answered
Gabriel
4 votes 4 comments
Blacklisting Not Working As A Buyer?? Answered
Scott
4 votes 1 comment
Trade Me has closed my dispute even though I said it wasn't resolved
Larisa
3 votes 4 comments
Paid for item, hasn't been received. Answered
Nerida
3 votes 8 comments
wrong item sent to me.. Seller wants me to send it back. Who pays? Answered
Eddie
2 votes 7 comments
Where is live chat Answered
Tracey
2 votes 4 comments
No contact from the seller
minling
2 votes 1 comment
Faulty vehicle on trade me
Sunpreet
2 votes 9 comments
Non-delivery dispute
Shelley
2 votes 2 comments
Waiting on a basic ping refund now for nearly 40 days without any update on my case
Nathan
2 votes 6 comments
No delivery of goods nor refund nor help from Trade Me
Olivia
2 votes 1 comment
My account purchase history Answered
Brett
2 votes 3 comments
Trademe Defaults to Send My Items to Incorrect Address
Mark
2 votes 0 comments
Seller won't provide location details.
Andrew
2 votes 2 comments
Seller pulls out after receiving payment
Elizabeth
2 votes 5 comments
View a listing after its been completed and withdrawn
jeff
2 votes 2 comments
I can not find option to alter feedback?
graeme
1 vote 6 comments
I want to cancel my order
rodel
1 vote 1 comment
Seller cancelled the trade without informing me and I have paid by Afterpay
May
1 vote 4 comments
Won an auction but not showing up on the list of won auctions
Garth
1 vote 14 comments
I won a listing but there are no seller details for contact?
b
1 vote 10 comments