After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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Trade Me Tip – No contact from the seller – what now? Pinned
Lucy Community team
1 vote 5 comments
Damaged Caravan on delivery
Madeline
0 votes 2 comments
Item not received after 2 months . Answered
Judi
0 votes 3 comments
Download
Win
0 votes 1 comment
Item not in won list anymore-cant contact seller as no delivery Answered
Sandra
0 votes 7 comments
Couldn't arrange shipping with seller - no answer on Q&A
Paraone Turei
0 votes 3 comments
The other party disappeared after payment
Emily
0 votes 1 comment
Leave feedback on a car I bought but didn't click buy through Trade Me? Answered
Matthew
0 votes 2 comments
Did Buy Now but now I can't honour the purchase Answered
john
0 votes 3 comments
Won an auction via Buy Now, but seller had already sold the item the day before on FB Marketplace? Answered
Kane
0 votes 3 comments
Not getting 'winning auction info from TradeMe OR payment details Answered
Ranger
1 vote 2 comments
Items not as described Answered
Melanie
0 votes 9 comments
Combined shipping not an option? Answered
Raewyn
0 votes 2 comments
Prompting sellers to ship goods
Chris
0 votes 5 comments
Auto Bid - Pushing the auction up Answered
Carrie
0 votes 3 comments
I have bought an expensive item but the only payment option is Bank Transfer
Jay
-2 votes 3 comments
Item arrives damaged Answered
Rita
-1 votes 10 comments
Found it difficult to place feedback.
Noelene
0 votes 2 comments
Seller sends repetitive "Fixed price offer" emails for the same item which was returned as Faulty. Answered
John
0 votes 1 comment
Covid a valid reason for not arranging courier pickup?
Chris
-1 votes 2 comments
Seller won't provide location details.
Andrew
1 vote 2 comments
What are the red flags when buying
Troy
0 votes 2 comments
Where do I find my Dispute Report? Answered
Arthur
0 votes 2 comments
Seller pulls out after receiving payment
Elizabeth
2 votes 2 comments
Getting photos from an old purchased listing Answered
geoff
1 vote 1 comment
Haven't heard from seller Answered
david
0 votes 1 comment
Cannot contact seller for info to pay after winning buy now. Answered
Terry
1 vote 3 comments
Email link in won items opens in random app Answered
Sonia
0 votes 5 comments
Sellers not completing trade and I've accidently deleted feedback Answered
Amanda
0 votes 6 comments
Blacklisting Not Working As A Buyer?? Answered
Scott
3 votes 1 comment