After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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Trade Me Tip – No contact from the seller – what now? Pinned
Lucy Trade Me staff - Community team
1 vote 26 comments
Scammed!
Robert
7 votes 98 comments
Possible fraud? Answered
Nathan
0 votes 34 comments
How do you get justice for a small item that is rubbish when the only option is Disputes Tribunal?
Peter
1 vote 32 comments
Item not received
Melissa
4 votes 26 comments
Non delivery of goods after two weeks Answered
Cathy
0 votes 26 comments
Filed a dispute 5 weeks ago, waiting for an update
Linda
4 votes 25 comments
Possible fraud Answered
David
0 votes 25 comments
Seller uncontactable for refund/NZ post negligent
T
1 vote 22 comments
Abusive seller and feedback on Trade Me - Resolved Answered
May
0 votes 21 comments
Auction closed with me winning then it carried on and someone else won it.
rose
4 votes 21 comments
Seller said: "Do not ask for tracking number.." 🤔
Claudine
0 votes 21 comments
How to find my Won items list history Answered
Mark
5 votes 20 comments
Alarming amount of hacked trademe accounts/fraudulent listings
phil
5 votes 18 comments
Unable to place buyer's feedback
Penny
1 vote 15 comments
What do I do if a seller wants to back out of a trade?
Bill
0 votes 15 comments
Cant open dispute - page doesn't have the option
Carlos
0 votes 14 comments
Incorrect Postal Address Sent By TradeMe
Andrew
1 vote 14 comments
Cannot access won items in my trademe
Thor
1 vote 14 comments
Delivery goes wrong but they're a good sort.
Mark
3 votes 14 comments
No winning confirmation from Trade Me Answered
Ranger
1 vote 13 comments
Dispute Reports - items weren't sent, then sent but not delivered.
dave
-1 votes 13 comments
Seller refusing to refund cost of return shipping Answered
K
0 votes 13 comments
Purchased items and details. Answered
Manojchandra
6 votes 12 comments
Dispute resolution process and contacting Trade Me
Hugh
7 votes 11 comments
Can't contact seller after buying through shopping cart Answered
Nicholas
0 votes 11 comments
Seller slowing the Ping refund? Answered
susan
0 votes 11 comments
Haven't heard from the seller - Fisher & Pykell Active Smart Fridge Freezer
Andrew
0 votes 10 comments
How do I change delivery address? Answered
kris
0 votes 10 comments
Finally received item but quite a bit of damage
Tina
0 votes 10 comments