After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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Trade Me Tip – No contact from the seller – what now? Pinned
Lucy Trade Me staff - Community team
1 vote 26 comments
Seller refused to complete the trade
May
0 votes 0 comments
Seller trying to massively overcharge for shipping
Jamie
0 votes 1 comment
product advertised as perfect condition but arrived showing an old fracture.
Lisa
0 votes 1 comment
Unable to place buyer's feedback
Penny
1 vote 15 comments
How do I cancel a purchase? Answered
Joe
1 vote 5 comments
Goods received not as described - Trademe unable to help!!!! BIG LOOPHOLE FOR FRAUDULENT SELLERS
Sharon
0 votes 5 comments
Auction closed with me winning then it carried on and someone else won it.
rose
4 votes 21 comments
How can I contact a seller? Answered
Luzhen
0 votes 3 comments
Feedback is not showing properly in "auctions won".
Howard
0 votes 4 comments
Seller uncontactable for refund/NZ post negligent
T
1 vote 22 comments
Cannot find courier tracking number
Tony
0 votes 2 comments
Can people see what I've bought from my feedback?
Michael
1 vote 3 comments
What do I do if a seller wants to back out of a trade?
Bill
0 votes 15 comments
After the Trade Me disputes process and the seller still does not refund Answered
David
0 votes 3 comments
Filed a dispute 5 weeks ago, waiting for an update
Linda
4 votes 25 comments
Haven't heard from the seller Answered
stuart
0 votes 1 comment
What to do when the seller isn't willing to send the Item after payment? Answered
LINTO
1 vote 5 comments
Disputing feedback
K
0 votes 9 comments
Leave feedback on a car I bought but didn't click buy through Trade Me? Answered
Matthew
0 votes 9 comments
Purchased items and details. Answered
Manojchandra
6 votes 12 comments
Seller wants to back out of the trade Answered
Reinna
0 votes 5 comments
When do listings on my account expire? Answered
Jeff Brook
0 votes 3 comments
No contact from the seller
minling
2 votes 1 comment
Won item no longer on 'Won' - How do I contact Trade Me? Answered
Jason
1 vote 8 comments
Returning item - restocking fee from seller
Tom
0 votes 2 comments
Won items - Plastic flowers purchase
Roger
0 votes 2 comments
Incorrect feedback total Answered
Arthur
0 votes 6 comments
Paid for item and trader has now disabled account
Brendon&Sue
0 votes 2 comments
Payed for a product but the seller pulled out
Seth
0 votes 2 comments