Won an auction, shows as 'listing closed without selling'.
I bought an auction using buy now. So far the seller has not responded in 4 days even though they have listed more items since.
At the top I have the usual section saying that I have won the auction.
If I view without a TradeMe account signed in the listing shows "This listing closed and did not sell".
A bug in TradeMe or has the seller done something?
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S Community SuperuserKia Ora Mark,
This is a known Bug in TradeMe which affects MQL's & Buy Now Listings - A recent discussion asking when this might be fixed is in Post When is the 2 years and counting "closed unsold" bug going to be fixed? which also has a link within to the original Post fault.
I would email your Seller now you are passing the 4th day of not hearing or receiving a tracking number - Cheers.
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Thank you S.
This is from an individual seller and they only has won (rather than a Multiple quantity listing/MQL).
I'll email again to see what's happening. :)
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S Community Superuser
Cheers Mark,
Was it a Buy Now only listing? - These have same result as opposed to a Buy Now with a Reserve price Auction - If this is a Buy Now with a Reserve which has given the "This listing closed and did not sell" result it would be good to address that to Lucy - TradeMe Community Team - bringing awareness of a wider issue there.
Is their any chance you have the App & your Seller may have messaged you perhaps? - this is a common mis-connection with Trades. - Otherwise if you don't get a response to your email in a couple of days I would place a friendly feedback letting them know you have emailed, please check their spam/junk email folder & make contact with you. - Also double check your Won items for a tracking number incase this was done but you're missing the email notification.I hope your Seller is well and communicates with Tracking asap for you - Cheers.1
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