After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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Trade Me Tip – No contact from the seller – what now? Pinned
Lucy Trade Me staff - Community team
1 vote 26 comments
Seller refused to complete the trade
May
0 votes 0 comments
Seller trying to massively overcharge for shipping
Jamie
0 votes 1 comment
product advertised as perfect condition but arrived showing an old fracture.
Lisa
0 votes 1 comment
Goods received not as described - Trademe unable to help!!!! BIG LOOPHOLE FOR FRAUDULENT SELLERS
Sharon
0 votes 5 comments
Unable to place buyer's feedback
Penny
1 vote 15 comments
Feedback is not showing properly in "auctions won".
Howard
0 votes 4 comments
Cannot find courier tracking number
Tony
0 votes 2 comments
Can people see what I've bought from my feedback?
Michael
1 vote 3 comments
Seller uncontactable for refund/NZ post negligent
T
1 vote 22 comments
What do I do if a seller wants to back out of a trade?
Bill
0 votes 15 comments
Filed a dispute 5 weeks ago, waiting for an update
Linda
4 votes 25 comments
Haven't heard from the seller Answered
stuart
0 votes 1 comment
Disputing feedback
K
0 votes 9 comments
Seller wants to back out of the trade Answered
Reinna
0 votes 5 comments
When do listings on my account expire? Answered
Jeff Brook
0 votes 3 comments
No contact from the seller
minling
2 votes 1 comment
Returning item - restocking fee from seller
Tom
0 votes 2 comments
Won items - Plastic flowers purchase
Roger
0 votes 2 comments
Paid for item and trader has now disabled account
Brendon&Sue
0 votes 2 comments
Payed for a product but the seller pulled out
Seth
0 votes 2 comments
Waiting for a Refund after returning an item Answered
Cathrine
0 votes 1 comment
Won an auction, shows as 'listing closed without selling'.
Mark
0 votes 3 comments
Confirmation of Afterpay purchase?
Brian
1 vote 1 comment
Cant file dispute report
Hector
1 vote 2 comments
Won item no longer on 'Won' - How do I contact Trade Me? Answered
Jason
1 vote 8 comments
Haven't heard from the seller - Fisher & Pykell Active Smart Fridge Freezer
Andrew
0 votes 10 comments
Failure to rectify issue by both Answered
johnson
1 vote 4 comments
Item not as deescribed - faulty playhouse Answered
Paul
0 votes 1 comment
The tracking number is not correct Answered
Deborah
-1 votes 3 comments