Item not as deescribed - faulty playhouse
AnsweredI brought a wooden cubby house for kids / Outdoor playhouse with flooring. The images of the children in the listing, compared to the play house shown are false. I have contacted the seller with unsuccessful reply's and have now placed feed back.How do I go about claiming through Ping?
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Callum Community Superuser
Hi Paul. You just go to the auction on your "won" page then hit the Dispute button on the right.
Don't forget that you can only do this within 45 days. Explained in the help file I will link below
https://help.trademe.co.nz/hc/en-us/articles/360007000612-Problems-with-your-purchase
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