After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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Buyer protection, Ping, lodging a dispute
Hayley
-1 votes 9 comments
What to do about negative feedback?
reliable8
1 vote 1 comment
Damaged item I am struggling to return Answered
Holly
0 votes 3 comments
Unfactual Feedback
heiferking
-1 votes 6 comments
Can't contact seller after buying through shopping cart Answered
hfh
0 votes 11 comments
New feedback format now almost unused Answered
toolwarehouse
0 votes 3 comments
People are becoming so rude Answered
lionn
0 votes 6 comments
Does TradeMe send auction emails anymore? Answered
ben185
0 votes 5 comments
Changing feedback not showing on sellers profile Answered
dcbrooke
0 votes 6 comments
Item not recieved, disappeared from purchase list and sold to another buyer. Answered
stuvw
0 votes 8 comments
What language is allowed in feedback? Answered
graffiti
0 votes 2 comments
Can a Seller pass on the Success Fee to a Buyer Answered
alan484
0 votes 4 comments
Can I ask for a refund if I send the item back unopened? Answered
Phillip
0 votes 1 comment
Finding a 'Won' item on my account Answered
Graham
0 votes 6 comments
Seller slowing the Ping refund? Answered
anglia
0 votes 10 comments
Seller changes item after 'offer' is accepted Answered
Angela
0 votes 2 comments
Seller bidding on their own auction or getting their friend to Answered
James
0 votes 1 comment
Scammed!
Robster
8 votes 98 comments
Arghhh, my first bid and I screwed myself (again). Answered
David
0 votes 8 comments
Can you edit Feedback length to past 45 days? Answered
zay
0 votes 6 comments
Seller refusing to refund cost of return shipping Answered
clicketyclick1
0 votes 14 comments
Trader wants to charge for time and gas for posting? Answered
Christine
0 votes 3 comments
new item defect after 45 days - how to resolve warranty issues? Answered
ahoi
0 votes 6 comments
Still waiting for reply from Trade me re- statutory declaration Answered
stuart7
2 votes 9 comments
History information - Q&A from old listings Answered
Tony
0 votes 5 comments
Difficulty posting review of Tradie saved in Watchlist Answered
Deb
0 votes 6 comments
Seller put the wrong delivery address on my parcel Answered
lionn
1 vote 5 comments
How do I link to a cart purchase? Answered
Tasha
0 votes 1 comment
CAnt place Feedback
kenrick69
-2 votes 7 comments
Invoice
Darryl
0 votes 2 comments