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After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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Dispute Resolution Process - confirmation email to Buyer? Answered
Amanda Created
0 votes 2 comments
USA Seller not replying to messages
suie1 Created
0 votes 3 comments
Seller Changing Feedback Because I didnt Place Feedback
AJ Community Superuser Created
0 votes 7 comments
How to cancel the trade after I won a listing?
Amanda Created
1 vote 8 comments
Contacting seller about a faulty product
Jo Created
0 votes 7 comments
Auction stated buyer protection with Ping but can not make a claim Answered
ciege Created
0 votes 7 comments
Potential Spam
yaskaz Updated
0 votes 4 comments
Where do you find the delivery instructions that you supply a seller at the time of purchase? Answered
adndad Created
0 votes 9 comments
Trade Me withdraws listing after I had paid by Ping. Answered
joyous47 Created
0 votes 1 comment
Sending my address to the seller after I selected pick up Answered
toyland Created
0 votes 1 comment
Seller hasn't received my Ping payment - how long does it take?
smithie61 Created
0 votes 3 comments
Follow up with my purchase - have paid and emailed seller but no response. Answered
ivy_valerie Created
0 votes 6 comments
How to find evidence of a past purchase? Answered
Keegan Created
0 votes 1 comment
Item didn't match description - seller won't respond Answered
Barney Created
1 vote 3 comments
How do I cancel a duplicate purchase? Answered
magman6 Created
-1 votes 1 comment
My account purchase history Answered
brettd2 Created
2 votes 3 comments
After the Trade Me disputes process and the seller still does not refund Answered
David Created
0 votes 3 comments
Asking to inspect the item at first Answered
saharfiroozkooh Created
0 votes 1 comment
No security buying with trademe Answered
Rachael Created
1 vote 3 comments
Non delivery of goods after two weeks Answered
retrocentric Created
-1 votes 26 comments
How can I contact a seller? Answered
Luzhen Created
0 votes 3 comments
How do I change delivery address? Answered
kris Created
-1 votes 10 comments
Auction closed with me winning then it carried on and someone else won it.
fosterkitten Created
7 votes 32 comments
Safety Issue with new product. Answered
rossco57 Created
0 votes 5 comments
File a report page not working
gloryfier Created
0 votes 7 comments
Can't place feedback Answered
Murray Updated
0 votes 9 comments
Finally received item but quite a bit of damage
t1169 Created
0 votes 8 comments
Item sold off trademe- AFTER auction had passed reserve
Katrina Created
1 vote 2 comments
Selling an item previously won on Trade Me
bams4 Created
0 votes 6 comments
Cannot access won items in my trademe
Thor Created
1 vote 14 comments

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