Trade Me withdraws listing after I had paid by Ping.
AnsweredWent into my TradeMe purchases this evening and discovered that the listing for a "Buy Now" purchase from last night, using Ping, has been withdrawn by an administrator. I have had no email advice about why (maybe it was a scam listing?) nor any notification about the money I paid. I see it is "on hold" in my credit card account but I thought the TradeMe administrator would have emailed me with information about the withdrawn listing and the fact I paid (including potage) with Ping. I am presuming that the payment will not go ahead but I would have hoped that TradeMe would have given me reassurance about the money paid and why the Buy Now listing was withdrawn. Saddened at the lack of contact from TradeMe.
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S Community SuperuserEdited
Kia Ora Joy,
YAY! you paid by Ping!
Keep your eye on your emails for one coming from TM - if nothing by the morning you can contact TradeMe staff through Live Chat tomorrow - Sunday 1 October 2023.
The "Live Chat" hours weekdays are 9:30:am - 5:00pm and weekends 9:30am - 4:pm
Once you've selected the Contact us Chat Tab you need to give the landing page a count of 15+ seconds for the Chat Tab to Pop up in blue at the bottom right of your screen, there is a slight delay in this appearing.All the Best - Cheers.0
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