Community

Illustration representing community

After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

New post
Seller hasn't received my Ping payment - how long does it take?
Bruce Created
0 votes 1 comment
Follow up with my purchase - have paid and emailed seller but no response. Answered
Maria Created
0 votes 6 comments
How to find evidence of a past purchase? Answered
Keegan Created
0 votes 1 comment
Item didn't match description - seller won't respond Answered
Barney Created
0 votes 3 comments
How do I cancel a duplicate purchase? Answered
magman6 Created
-1 votes 1 comment
My account purchase history Answered
Brett Created
2 votes 3 comments
After the Trade Me disputes process and the seller still does not refund Answered
David Created
0 votes 3 comments
Asking to inspect the item at first Answered
Sahar Created
0 votes 1 comment
No security buying with trademe Answered
Rachael Created
1 vote 3 comments
Non delivery of goods after two weeks Answered
retrocentric Created
0 votes 26 comments
How can I contact a seller? Answered
Luzhen Created
0 votes 3 comments
How do I change delivery address? Answered
kris Created
-1 votes 10 comments
Auction closed with me winning then it carried on and someone else won it.
rose Created
7 votes 32 comments
Safety Issue with new product. Answered
Graham&Kelly Created
0 votes 5 comments
File a report page not working
Gaye Created
0 votes 7 comments
Can't place feedback Answered
Murray Updated
0 votes 9 comments
Finally received item but quite a bit of damage
Tina Created
0 votes 9 comments
Item sold off trademe- AFTER auction had passed reserve
Katrina Created
1 vote 2 comments
Selling an item previously won on Trade Me
Belinda Created
0 votes 6 comments
Cannot access won items in my trademe
Thor Created
1 vote 14 comments
Buyer protection, Ping, lodging a dispute
Hayley Created
-1 votes 9 comments
What to do about negative feedback?
reliable8 Created
0 votes 1 comment
Damaged item I am struggling to return Answered
Holly Created
0 votes 3 comments
Unfactual Feedback
Lisa Created
-1 votes 6 comments
Can't contact seller after buying through shopping cart Answered
Nicholas Updated
0 votes 11 comments
New feedback format now almost unused Answered
toolwarehouse Created
0 votes 3 comments
People are becoming so rude Answered
Leone Created
0 votes 6 comments
Does TradeMe send auction emails anymore? Answered
Ben Updated
0 votes 5 comments
Changing feedback not showing on sellers profile Answered
Danielle Created
0 votes 6 comments
Item not recieved, disappeared from purchase list and sold to another buyer. Answered
stuvw Updated
0 votes 8 comments

Join the conversation

Sign in