After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Free shipping on my sold item?
omaewa
0 votes 2 comments
When to post feedback?
queen_of_cards
0 votes 3 comments
Person asking for lower price after clicking buy now
Maygen
0 votes 1 comment
A person emailed me with closed membership Answered
frank
0 votes 4 comments
Buyer made offer and need to contact after offer expired Answered
Lee
0 votes 3 comments
Sold but not paid for and want to relist Answered
Grant
0 votes 3 comments
Using a different email address from the TM listed addy
mrfxit
1 vote 10 comments
Can I request deposit before buyer to pick up the item?
kail85
1 vote 1 comment
Address of buyer not sent Answered
lyng55
0 votes 3 comments
Problems with buyer not making payment. Answered
Shane
-1 votes 6 comments
Buyer Refusing to Pay Shipping Cost Answered
jb87
1 vote 9 comments
Refund for postage for item not sent. Answered
Alan
1 vote 1 comment
When a buyer disengages from completing payment Answered
Simon
2 votes 1 comment
Buyer has received goods but has not paid Answered
Sarah
-1 votes 5 comments
How do I get payment from ping? Answered
70ch
1 vote 9 comments
Buyer has bad feedback
megs165
0 votes 5 comments
Ping payment Answered
Patricia
0 votes 4 comments
Questionable buyer emails Answered
Liz
0 votes 2 comments
Buyer won't arrange shipping Answered
bart1011
1 vote 2 comments
Buyers with sporadic communication Answered
coruba29
0 votes 5 comments
Option to simply pick a rating without a feedback message? Answered
hfh
-4 votes 7 comments
Buyer had a change of mind for a vehicle Answered
Karl
0 votes 1 comment
Buyer not responding to my emails Answered
petpamper
1 vote 6 comments
Buyer pulled out of sale Answered
Sam
0 votes 1 comment
Buyer not receiving my emails Answered
akerby
0 votes 1 comment
Feedback that states "I will alter this after ..... .. Answered
mrfxit
0 votes 8 comments
Buyer has no money, can the item be offered to the under-bidder Answered
Rob
0 votes 5 comments
What does "last logged in" mean? Answered
grounded
1 vote 2 comments
Repetitive unreliable buyers should be removed from Trade Me Answered
justin
3 votes 3 comments
Refund shipping for return postage? Answered
laetitia
0 votes 1 comment