After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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Non delivery of goods after two weeks Answered
retrocentric
-1 votes 26 comments
How can I contact a seller? Answered
Luzhen
0 votes 3 comments
How do I change delivery address? Answered
kris
-1 votes 10 comments
Auction closed with me winning then it carried on and someone else won it.
rose
7 votes 32 comments
Safety Issue with new product. Answered
rossco57
0 votes 5 comments
File a report page not working
Gaye
0 votes 7 comments
Can't place feedback Answered
Murray
0 votes 9 comments
Finally received item but quite a bit of damage
Tina
0 votes 9 comments
Item sold off trademe- AFTER auction had passed reserve
Katrina
1 vote 2 comments
Selling an item previously won on Trade Me
bams4
0 votes 6 comments
Cannot access won items in my trademe
Thor
1 vote 14 comments
Buyer protection, Ping, lodging a dispute
Hayley
-1 votes 9 comments
What to do about negative feedback?
reliable8
0 votes 1 comment
Damaged item I am struggling to return Answered
Holly
0 votes 3 comments
Unfactual Feedback
heiferking
-1 votes 6 comments
Can't contact seller after buying through shopping cart Answered
Nicholas
0 votes 11 comments
New feedback format now almost unused Answered
toolwarehouse
0 votes 3 comments
People are becoming so rude Answered
Leone
0 votes 6 comments
Does TradeMe send auction emails anymore? Answered
Ben
0 votes 5 comments
Changing feedback not showing on sellers profile Answered
dcbrooke
0 votes 6 comments
Item not recieved, disappeared from purchase list and sold to another buyer. Answered
stuvw
0 votes 8 comments
What language is allowed in feedback? Answered
Nigel
0 votes 2 comments
Can a Seller pass on the Success Fee to a Buyer Answered
alan484
0 votes 4 comments
Can I ask for a refund if I send the item back unopened? Answered
Phillip
0 votes 1 comment
Finding a 'Won' item on my account Answered
Graham
0 votes 6 comments
Seller slowing the Ping refund? Answered
anglia
0 votes 10 comments
Seller changes item after 'offer' is accepted Answered
Angela
0 votes 2 comments
Seller bidding on their own auction or getting their friend to Answered
James
0 votes 1 comment
Scammed!
Robster
8 votes 98 comments
Arghhh, my first bid and I screwed myself (again). Answered
David
0 votes 8 comments