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After you’ve won a listing

Congratulations! That listing is yours – here’s the lowdown on wrapping up the sale with the seller. How to contact the seller, placing feedback, and what to do if it doesn’t go to plan.

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Auction stated buyer protection with Ping but can not make a claim Answered
ciege Created
0 votes 8 comments
Potential Spam
Yas Updated
0 votes 4 comments
Where do you find the delivery instructions that you supply a seller at the time of purchase? Answered
William Created
0 votes 9 comments
Trade Me withdraws listing after I had paid by Ping. Answered
Joy Created
0 votes 1 comment
Items that I've purchased are faulty Answered
John Created
-1 votes 7 comments
Sending my address to the seller after I selected pick up Answered
toyland Created
0 votes 1 comment
How to change feedback Answered
sara Created
0 votes 1 comment
Seller hasn't received my Ping payment - how long does it take?
Bruce Created
0 votes 1 comment
Follow up with my purchase - have paid and emailed seller but no response. Answered
Maria Created
0 votes 6 comments
How to find evidence of a past purchase? Answered
Keegan Created
0 votes 1 comment
Item didn't match description - seller won't respond Answered
Barney Created
0 votes 3 comments
How do I cancel a duplicate purchase? Answered
magman6 Created
-1 votes 1 comment
My account purchase history Answered
Brett Created
2 votes 3 comments
After the Trade Me disputes process and the seller still does not refund Answered
David Created
0 votes 3 comments
Asking to inspect the item at first Answered
Sahar Created
0 votes 1 comment
No security buying with trademe Answered
Rachael Created
1 vote 3 comments
Non delivery of goods after two weeks Answered
retrocentric Created
0 votes 26 comments
How can I contact a seller? Answered
Luzhen Created
0 votes 3 comments
How do I change delivery address? Answered
kris Created
-1 votes 10 comments
Auction closed with me winning then it carried on and someone else won it.
rose Created
7 votes 32 comments
Safety Issue with new product. Answered
Graham&Kelly Created
0 votes 5 comments
File a report page not working
Gaye Created
0 votes 7 comments
Can't place feedback Answered
Murray Updated
0 votes 9 comments
Finally received item but quite a bit of damage
Tina Created
0 votes 9 comments
Item sold off trademe- AFTER auction had passed reserve
Katrina Created
1 vote 2 comments
Selling an item previously won on Trade Me
Belinda Created
0 votes 6 comments
Cannot access won items in my trademe
Thor Created
1 vote 14 comments
Buyer protection, Ping, lodging a dispute
Hayley Created
-1 votes 9 comments
What to do about negative feedback?
reliable8 Created
0 votes 1 comment
Damaged item I am struggling to return Answered
Holly Created
0 votes 3 comments

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