After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Questionable buyer emails Answered
Liz
0 votes 2 comments
Payment by Ping rather than cash/bank transfer Answered
maureen
2 votes 4 comments
Buyer won't arrange shipping Answered
bart1011
1 vote 2 comments
Buyer not responding Answered
Pauline
1 vote 4 comments
Buyers with sporadic communication Answered
Penny
0 votes 5 comments
Option to simply pick a rating without a feedback message? Answered
Nicholas
-4 votes 7 comments
Buyer had a change of mind for a vehicle Answered
Karl
0 votes 1 comment
Buyer not responding to my emails Answered
Colleen
1 vote 6 comments
Buyer pulled out of sale Answered
Sam
0 votes 1 comment
Buyer not receiving my emails Answered
Amanda
0 votes 1 comment
Feedback that states "I will alter this after ..... .. Answered
mrfxit
0 votes 8 comments
Buyer has no money, can the item be offered to the under-bidder Answered
Rob
0 votes 5 comments
Success fee refund Answered
Maho
0 votes 1 comment
What does "last logged in" mean? Answered
grounded
1 vote 2 comments
Buyers not paying and pulling out of the trade Answered
Suzie
1 vote 3 comments
My buyer has opened a Dispute Answered
dealsandsteals
1 vote 2 comments
Repetitive unreliable buyers should be removed from Trade Me Answered
justin
3 votes 3 comments
Refund shipping for return postage? Answered
laetitia
0 votes 1 comment
NO notification email Answered
lyhnz
0 votes 2 comments
Buyer Will Not Communicate Answered
julie755a
0 votes 3 comments
Classified vehicle listing - automatically withdrawn after "Make an offer" offer is accepted?
Kuljeet
0 votes 3 comments
Winning bid/Buyer stating they lost their money and can no longer pay Answered
Anna
0 votes 1 comment
I've never opted into Ping. How to get out of it
Carol
0 votes 3 comments
Buy Now for one person but taken by another one Answered
cj
0 votes 9 comments
Emojis in feedback
Heloise
0 votes 2 comments
Buyer asks for refund - impulse buy Answered
Ulf
0 votes 6 comments
How do I remove feedback posted about a buyer Answered
Grant
0 votes 1 comment
How to change feedback after editing once Answered
Christine
1 vote 1 comment
Getting negative feedback from a non-paying bidder Answered
Trevor
0 votes 5 comments
Payment Instruction ?Visibility in Mobile
N
1 vote 2 comments