How do I report suspicious buying and scamming behaviour?
AnsweredHow do I report to trademe about a suspicious buyer use buy now and instantly place feedback to prompt to check my email. At the same time, I receive a scammed email faking as trademe email?
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kat344Edited
Hi Terrance check out this link https://help.trademe.co.nz/hc/en-us/articles/360007001332-Phishing-and-scams from the Trade Me Help page they have a dedicated email for reporting scammers and abuse.
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S Community Superuser
Kia Ora Terrence,
Forward your email scam to abuse@trademe.co.nz
Don't open any emails you don't recognise & aren't expecting or click on any links.
Meantime request your account success fees back - And contact TradeMe via their 'Live Chat' facility if you haven't yet received an email from TM yourself first.
The "Live Chat" hours are weekdays are 8:am - 6:30pm and weekends 8:30am - 4:pm
Once you've selected the Contact us Chat Tab you need to give the landing page a count of 15+ seconds for the Chat Tab to Pop up in blue at the bottom right of your screen, there is a slight delay in this appearing.
All the Best - Cheers.
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Hi
How do i check if a person who is new on trademe with a 0 review is trustworthy or not before doing any deals ?
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S Community SuperuserKia Ora Daniel,Are you the Seller Or the Buyer?As the Seller you will know Not to send any goods until the money is definitely in your account - Not by screenshot payment emailed to you but rather by sighting the payment for yourself in your Ping or Bank account.As the Buyer, is the trade too good to be True? - Ask relevant questions which can only be answered if the goods are in hand, being careful not to harass the Seller. - A good question to ask through the Q&A is if payment can be made in the next couple of days following the listing closing, should you win the Trade you can then withhold payment for a day or 2 - TradeMe allow a week for Trades to be completed though usually will know within the first 24hrs of purchase if further investigation is required into the Trade and send a follow up email out.It's important to realise we all started from 0 therefore your person may just be awaiting their first feedback and you may be able to help them on their way there - Cheers.0
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