After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

New post
Who pays for returning a not wanted item? Answered
megan007james
0 votes 3 comments
Edit listing to advise buyers that the item is sold Answered
Don
0 votes 3 comments
How do I manually send the payment instructions in the TM app on an iphone?
Hilary
1 vote 4 comments
Fixed price offer accepted in error Answered
Nikki
0 votes 5 comments
Item paid for but not the postage Answered
westham60
0 votes 5 comments
I deleted an old bank and the account. Answered
Josephine
1 vote 6 comments
Ping- How do I get paid. Answered
Julie
1 vote 6 comments
buyer wants a refund Answered
Rebecca
0 votes 2 comments
Sold vehicle listed as 'withdrawn' Answered
Alex
0 votes 8 comments
At what point is someone finally banned?
Cameron
0 votes 14 comments
Auction set to 'Buyer must pick up' but buyer wants shipping
Emily
0 votes 3 comments
Feedback, is there a cut off point?
soniaj
2 votes 5 comments
How do I add shipping to a sold item? Thanks Answered
vinnies-auck
0 votes 2 comments
Buyer chose wrong postage Answered
randomcloud
0 votes 17 comments
Buyer paid using Afterpay now their account is disabled
N & K
0 votes 4 comments
people not leaving feedback
dubloman
4 votes 14 comments
Accidentally sent an item before payment Answered
Leone
0 votes 1 comment
Members with multiple profiles to hide bad FB Answered
arc1
0 votes 9 comments
Decided not to sell item Answered
Layla
0 votes 3 comments
buyer wants to return the item - refund first or after item is returned? Answered
Serena
-1 votes 2 comments
Refunding shipping Answered
Campbell
-1 votes 5 comments
How to request to delete the feedback? Answered
Carl
1 vote 5 comments
Placing feedback Answered
js113
0 votes 2 comments
Glitch? Auto-send payment instruction sometimes fails
translateltd
0 votes 11 comments
Is Ping worth it? Answered
ilove2deals
1 vote 4 comments
Contacting the 2nd bidder after successful bidder pulls out of sale Answered
Andrew
1 vote 3 comments
Why are buyers addresses not sent by default? Answered
ursus
2 votes 7 comments
Buyer won auction but gave an Australian address. Answered
Sarah
0 votes 2 comments
Buyer wants a refund 5 weeks after sale saying good faulty Answered
Jenna
0 votes 4 comments
How do I contact Trade Me over this negative feedback Answered
K
2 votes 10 comments