After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Can Feedback be left when a buyer doesn't complete a purchase? Answered
Lee
0 votes 9 comments
Buyer wants me to refund before sending goods back Answered
Dave
0 votes 10 comments
How do I resolve issues with a buyer pulling out and getting my free relisting reinstated?
Ceinwen
1 vote 3 comments
Worried about buyers feedback Answered
Vicky
0 votes 2 comments
No option to automatically send payment instructions?
Fiona
1 vote 11 comments
Fixed price offer where quantity is greater than 1 Answered
Tania
0 votes 4 comments
Buyer's email address invalid? Answered
Steve
2 votes 2 comments
Buyer didn't make contact so offered to other bidders on Fixed price and now want to cancel the offer? Answered
Erica
0 votes 6 comments
Buyer NOW wants to inspect the goods before he pays. I dont think that is right. Answered
carol
0 votes 2 comments
Do I send the item when I haven't received payment?? Answered
Erika
1 vote 10 comments
Sellers responsibility to pay return and outward shipping on returned faulty item. Answered
toolwarehouse
0 votes 5 comments
Buyer refuses to accept refund and demanding compensation Answered
Fran
0 votes 3 comments
Buyer didn't follow through with purchase - relisting from Sold Answered
michael
-1 votes 21 comments
Buyer wants to pay by instalment Answered
Susan
0 votes 3 comments
Round up success fee for donations Answered
Peggy
0 votes 6 comments
Success fee receipt/invoice Answered
Liz
0 votes 2 comments
Can you see who has Watchlisted my item? Answered
Simon
1 vote 13 comments
Full price payable on acceptance of bid? Answered
Karl
0 votes 4 comments
I made an error on the listing - can I cancel the trade? Answered
Vanessa
0 votes 8 comments
How to tell if you've been paid Answered
kahu
0 votes 9 comments
Sold a product on a different platform Answered
Ilse
0 votes 3 comments
Vehicle sold with Buy Now as other person was on way to view - what do I do? Answered
Julie
-1 votes 6 comments
Success fee refund declined - what now? Answered
nigshaz
2 votes 7 comments
Placing feedback after 4 months Answered
Robin
1 vote 6 comments
Multiple bids to find out reserve, only to then ask for bids to be removed Answered
Ella
0 votes 3 comments
Buyer wanting cheaper shipping than what was listed Answered
Tania
1 vote 8 comments
Does adding tracking automatically send the buyer an email? Answered
Tania
1 vote 3 comments
A buyer who wishes to change the method of payment after the auction has finished. Answered
Maria
0 votes 2 comments
After pay , instant send? Answered
David
0 votes 1 comment
How to add ping payment option after an auction is sold
Oscar
1 vote 8 comments