After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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The buyer claims that the product is counterfeit after receiving the product and asks for a refund
fanhisense
0 votes 4 comments
Sold car buyer hasn't changed rego
pete
0 votes 7 comments
NZ Post - Scanned Delivered, not delivered
kv19
0 votes 3 comments
I sent the item at my own cost but have not received payment for the item or the courier fees :(
Leanda
0 votes 6 comments
Buyer does multiple buy now and never pays
lisamoana
0 votes 6 comments
Buyer not paying or communicating
Allen
0 votes 15 comments
Buyers email not valid
Wendy
0 votes 7 comments
Auction won by Buyer with Closed Membership profile
deenuts
0 votes 27 comments
Who is responsible for a breakage?
Jules
0 votes 7 comments
Buyer claims item is damaged - disputing feedback Answered
newtrayd
1 vote 15 comments
Fixed price offer on sold item Answered
mmmm
0 votes 1 comment
Pick up problems
nzbiffo
0 votes 21 comments
Buyer's address needed
pixie48
0 votes 2 comments
My Buy Now kept running and a second person did the Buy Now. Answered
reliable8
0 votes 2 comments
How to get negative feedback removed Answered
ellen
0 votes 5 comments
Payment instructions information on TM App. Where is it?
electricfencenz
0 votes 6 comments
Vehicles sold - no contact from buyer
foleyplumbing
0 votes 3 comments
Alloy wheel listing - legit buyer?
danny173
0 votes 2 comments
Sending messages after a sale Answered
Nick
0 votes 3 comments
Success fees refund denied Answered
JLG
0 votes 14 comments
Spam email Answered
Shahima
0 votes 4 comments
Bad feedback for non delivery but courier has correct GPS tags Answered
mrfxit
1 vote 9 comments
Who pays for returning a not wanted item? Answered
megan007james
0 votes 3 comments
Edit listing to advise buyers that the item is sold Answered
Don
0 votes 3 comments
How do I manually send the payment instructions in the TM app on an iphone?
Hilary
1 vote 4 comments
Fixed price offer accepted in error Answered
Nikki
0 votes 5 comments
Item paid for but not the postage Answered
westham60
0 votes 5 comments
I deleted an old bank and the account. Answered
Josephine
1 vote 6 comments
Ping- How do I get paid. Answered
Julie
1 vote 6 comments
buyer wants a refund Answered
trouble8
0 votes 2 comments