Spam email
Answered-
Gary-NZStocked Community Superuser
I legitimate email in this case says the following exactly. I have left out further info in the email so the scammers can't copy it, but there are several links in the email plus an email address to email at Trademe to confirm this. If unsure at all, do not click links, or reply to emails, but get on to Live Chat and ask TM to confirm.
You might also want to click the members name on the sold email as that will take you to their profile and feedback which will not be visible if they have been hacked or shut down. You can't be too careful in these cases, so just take your time and be cautious.
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S Community Superuser
Kia Ora Shahima,
Sorry to hear this has happened to you - Gary NZStocked has Top advice for you here.
Thank you for sharing that email Gary-NZStocked that's great detail you've imparted for all - Much appreciated.
To contact a TradeMe Staff member directly for assistance via their "Live Chat" facility you go through the 'Contact Us' link at the bottom of this, or any TM page, yes you come to a drop down form however if you give the page a count of 15+ seconds the 'Chat' Tab will come up in blue at the bottom right of the page.If you type your message in before hitting the 'Start Chat' this allows the operator to reply with an almost instant answer or for further info' ensuring the chat session is a swift experience - providing the listing or P reference numbers the agent will be able to track the listing easily.The 'Live Chat' manned hrs Monday - Friday are 8:am - 6:30pm & Saturday - Sunday 8:30am - 4:pm.
All the Best - Cheers.0 -
Callum Community Superuser
Hello Shahima. Likely legitimate. I've had a few today from them. Must be a new tranche of scammers out there or a bunch of accounts got compromised.
A good quick check (Applies to most emails you get not just Trade Me) They will usually address you by name. Scam ones will not mention your name or just say "Dear customer" or similar.
Genuine Trade Me emails will always start with "Hi Shahima" or whatever name you have registered on your account.
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S Community SuperuserEdited
Oops! Best not to direct them to registered name then!
Once payment instructions go out so does Bank account & legal name.
Email scammers read email acct name and they address phishing by - I've been supposedly sending emails to me from me for a few years now, my email provider can see an address level 1 beyond what I see so they know this is not the case.
Times have changed very quickly in the scamming ability here, names are commonly used to address people and that is how a new wave of people are being caught up in a scam, they do indeed look so legitimate! - One can never be too cautious - Cheers.
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