My Buy Now kept running and a second person did the Buy Now.

Right Trade Me and am very upset with you as also I have a very angry emails from the second buyer in stating they won and dont believe me that there was a first person that did the buy now, and I cant explain and had no idea that that it kept going after to which then they pushed and won the buy now too!! They call me a liar, I have had a number of emails as also stating they emailed me for 10 days asking for the transaction - to buy and pick up. I can only think there emails as a lot of trade me stuff does go to aucto spam. I just happened to catch there email a few nights ago with a notification on my computer screen with it appearing t let me know. You have not been decent in getting back to me, and I dont appreciate and I do highly feel for this second winner. The first person picked up what they won straight away and the deal was done. Please step up, I have asked you contact me and this 2nd winner to explain to them that I am not lying and this is not my fault. Please explain - to them.