After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Buyer Purchased my Spa but I've not heard from them Answered
Sheryl
0 votes 3 comments
Buyer account appears to be inactive - what's going on? Answered
nzblou
0 votes 5 comments
Buy Now but turns out buyers account disabled Answered
Paula
0 votes 2 comments
Refund request denied, no explanation? Answered
andezbox
0 votes 6 comments
When you load Tracking Number on a sold listing Answered
Duane
0 votes 11 comments
Free Selling and FPO Answered
fzeta
0 votes 1 comment
Item Returned to Sender - how do I find the buyer's contact details after 45 days? Answered
Max
0 votes 11 comments
Banana error when trying to get a success fee refund
toolwarehouse
0 votes 2 comments
Sold item, buyer pulled out and Trademe declined the success fee refund Answered
Mike
0 votes 4 comments
TradeMe has changed my selling options
Nicola
0 votes 2 comments
underpaid shipping amount
b
1 vote 2 comments
Trade Me Refund Period cut from 45 days - 40 days. When?
Robster
0 votes 2 comments
Anyone else worried about leaving negative feedback even when justified?
Leone
1 vote 7 comments
Fees incorrectly charged
Jazz
0 votes 9 comments
Reporting Buyers with Terrible Feedback? How? Answered
_r_a_i_n_b_o_w_
0 votes 7 comments
sold an item but no contact from buyer.
friendly_prawn
0 votes 2 comments
Trade Me emails aren't coming through Answered
poggy
1 vote 11 comments
I went to click sold on a asking price listing and it is still showing as unsold
Susan
0 votes 1 comment
The buyer claims that the product is counterfeit after receiving the product and asks for a refund
fanhisense
0 votes 4 comments
Sold car buyer hasn't changed rego
pete
0 votes 7 comments
NZ Post - Scanned Delivered, not delivered
Kathryn
0 votes 3 comments
I sent the item at my own cost but have not received payment for the item or the courier fees :(
Leanda
0 votes 6 comments
Buyer does multiple buy now and never pays
Lisa
0 votes 6 comments
Buyer not paying or communicating
Allen
0 votes 15 comments
Buyers email not valid
Wendy
0 votes 7 comments
Auction won by Buyer with Closed Membership profile
deenuts
0 votes 27 comments
Who is responsible for a breakage?
Jules
0 votes 7 comments
Buyer claims item is damaged - disputing feedback Answered
newtrayd
1 vote 15 comments
Fixed price offer on sold item Answered
mmmm
0 votes 1 comment
Pick up problems
Beth
0 votes 21 comments