Trade Me Refund Period cut from 45 days - 40 days. When?
Since when did the period to claim a refund decrease to 40 days?
This has always been 45 days ie. until the item disappears in your sold items.
Went to get a refund for an item unpaid sold June 26th (41 days) and get the error message below with a typical hypertext error in it.
I don't recall agreeing to any change of conditions. Did I miss something?
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kat344EditedHi Robert I see if a refund is required after the 40 day period has past Trade Me advise to contact them refer to this link which has the "Contact us" link at the bottom of the page https://help.trademe.co.nz/hc/en-us/articles/360018650832-Apply-for-a-success-fee-refund
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Thanks SJ,
My questions to TM would be:
1/ when did that change occur?
2/ why isn't that info showing up when the message shows up and
3/ why make sellers jump through hoops to get fees they rightfully deserve back?I think I get grumpy in my old age :)
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