After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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Fake buyers
Robster
4 votes 34 comments
Is there a success fee when my Fixed Price Offer is accepted for a Car listing that did not sell? Answered
Braden
0 votes 2 comments
Accidentally sent an item before payment Answered
Leone
0 votes 1 comment
Members with multiple profiles to hide bad FB Answered
arc1
0 votes 9 comments
Decided not to sell item Answered
Layla
0 votes 3 comments
buyer wants to return the item - refund first or after item is returned? Answered
Serena
-1 votes 2 comments
Refunding shipping Answered
Campbell
-1 votes 5 comments
Waiting for fees refund before relisting Answered
toomanyhats
0 votes 5 comments
How to request to delete the feedback? Answered
Carl
1 vote 5 comments
Placing feedback Answered
Jane
0 votes 2 comments
Glitch? Auto-send payment instruction sometimes fails
translateltd
0 votes 11 comments
Is Ping worth it? Answered
ilove2deals
1 vote 4 comments
Contacting the 2nd bidder after successful bidder pulls out of sale Answered
Andrew
1 vote 5 comments
Why are buyers addresses not sent by default? Answered
ursus
2 votes 7 comments
Buyer won auction but gave an Australian address. Answered
Sarah
0 votes 2 comments
Buyer wants a refund 5 weeks after sale saying good faulty Answered
Jenna
0 votes 4 comments
How do I contact Trade Me over this negative feedback Answered
K
2 votes 10 comments
Can Feedback be left when a buyer doesn't complete a purchase? Answered
Lee
0 votes 9 comments
Buyer wants me to refund before sending goods back Answered
Dave
0 votes 10 comments
How do I resolve issues with a buyer pulling out and getting my free relisting reinstated?
Ceinwen
1 vote 3 comments
Worried about buyers feedback Answered
Vicky
0 votes 2 comments
No option to automatically send payment instructions?
Fiona
1 vote 11 comments
Fixed price offer where quantity is greater than 1 Answered
Tania
0 votes 4 comments
Buyer's email address invalid? Answered
Steve
2 votes 2 comments
Buyer didn't make contact so offered to other bidders on Fixed price and now want to cancel the offer? Answered
Erica
0 votes 6 comments
Buyer NOW wants to inspect the goods before he pays. I dont think that is right. Answered
carol
0 votes 2 comments
Do I send the item when I haven't received payment?? Answered
Erika
1 vote 10 comments
Sellers responsibility to pay return and outward shipping on returned faulty item. Answered
toolwarehouse
0 votes 5 comments
Buyer refuses to accept refund and demanding compensation Answered
Fran
0 votes 3 comments
Buyer didn't follow through with purchase - relisting from Sold Answered
michael
-1 votes 21 comments