Multiple bids to find out reserve, only to then ask for bids to be removed
AnsweredWe had a listing with a reserve price on it. One bidder put multiple subsequent bids on the auction, revealing when it met the reserve price. They are the only bidder and are now asking for all bids to be removed. Looking into the persons profile, they have not completed a number of purchases. Very frustrating :( Is there anything we can do about this situation other than remove the bids and blacklist?
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I'd just let the auction run. A bidder can request for a bid to be removed, but I don't think the seller is obligated to remove.
Chances are they won't complete the sale, you'll then have proof to report them to Trade Me and hopefully they get banned from the site.
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Gary-NZStocked Community Superuser
Do like you suggest Ella. Remove bids, blacklist. Nothing more you can do though.
Arthur, from the help pages here.... Sellers are obliged to remove a bid when asked to do so, within reasonable notice from the close of the auction.
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ArthurEdited
@Gary, ahh ok, thanks. I was reading the "buying" version of help:
https://help.trademe.co.nz/hc/en-us/articles/360007000412-Removing-a-bid
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