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After you’ve sold a listing

Nice! You’ve sold your listing – find everything you need to know about contacting the buyer, getting the item out to them, placing feedback, and what to do if things don’t go to plan.

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No option to reply to customers feedback via mobile app.
best-trading Created
0 votes 8 comments
Feedback request email
jazzsinger Created
0 votes 3 comments
Getting a refund?? Answered
Raewyn Created
0 votes 6 comments
Accepted offer buyer wont contact Answered
Maaike Created
0 votes 5 comments
Request for Success Fee Refund – Sale Did Not Complete Answered
Sch7003 Created
0 votes 4 comments
Question regarding listing with more than one item
johns4y Created
0 votes 2 comments
How do you actually get in contact with trade me to get something edited? Answered
Timothy Created
0 votes 4 comments
Buyers address not automatically sending Confirmed bug
Jen Created
4 votes 0 comments
Beware of the Ping fee on Sunday's "free" selling promotion Answered
thesimplelife Updated
-1 votes 24 comments
Sold not appearing Confirmed bug
chris Created
0 votes 1 comment
Buy Isn't responding Answered
Sarah Created
0 votes 10 comments
Afterpay payments timeframe Answered
Mel Created
1 vote 1 comment
Changing feedback after sale Answered
Chris Created
0 votes 2 comments
Offer made on car Answered
Vicki Created
0 votes 4 comments
Buyer has paid but not paid shipping Answered
Leah Created
0 votes 3 comments
Accepted an Offer, now buyer wants to negotiate price. Answered
Roy Created
0 votes 3 comments
Inconsistent Feedback - seller posts one thing, buyer sees another
melissa Updated
0 votes 3 comments
Replacing deleted feedback Answered
Estelle Created
0 votes 2 comments
Non Delivery Dispute Report Answered
20beerz Created
0 votes 4 comments
How do you change a feedback on the new site ? Answered
philkerri Created
0 votes 6 comments
How do I view listings I've sold more than 45 days ago? Answered
Nicholas Created
0 votes 1 comment
Can we not alter a feedback now. Answered
jaybee6 Created
0 votes 9 comments
Where's Trade Me's chat function? Answered
aquarian4442 Created
0 votes 3 comments
cant get a hold of trade me customer service Answered
a1testers2u Created
3 votes 10 comments
Can I get a copy of the lsiting details more than 45 days after it's sold Answered
James Created
0 votes 2 comments
UNABLE TO EDIT OR DELETE FEEDBACK I PLACED Answered
Gerry Created
1 vote 3 comments
Sending with NZ Post Answered
Jane Created
0 votes 7 comments
I transferred a refund through Ping to the buyer, but she said not receive yet. Answered
emz2015 Updated
0 votes 5 comments
no buyer name or info Answered
denny111 Created
1 vote 5 comments
Buyer claims faulty - Requested return of goods before refund Answered
Heather Created
0 votes 5 comments

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