Managing your account

Whether you’re looking for advice on starting a Trade Me account from scratch, considering making the switch to in-trade, or want info on how to make the most of your account – discover all the tips you need to know about managing your account.

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Updates to our Trust and Safety blog Pinned Featured
Lucy Community team
1 vote 0 comments
Trade Me Tip – Trouble logging into your account Pinned
Lucy Community team
2 votes 6 comments
Trade Me Tip – Chat with us Pinned
Lucy Community team
-73 votes 0 comments
Trade Me Tip – Trade Me account refund Pinned
Lucy Community team
0 votes 10 comments
How to shut down afterpay on old account?
Sarah
0 votes 1 comment
Having trouble signing in
shirley
0 votes 3 comments
Car Auction Ghost Changed Date
Tracy Ann
0 votes 1 comment
Views count
Des
0 votes 5 comments
Receiving Feedback when not selling
Josephine
0 votes 1 comment
Password Reset Link return Error 500 page cannot be found - How to reset my password
heather
0 votes 1 comment
Error message to say "suspicious location" when I try to log in.
Graham
0 votes 2 comments
In Trade Status
Z
0 votes 2 comments
Text Notifications
Kiallee
0 votes 2 comments
How to add firearms license details Answered
Stuart
1 vote 1 comment
Refunds on unused shipping, Check your statements, as been refunded at casual rates,
flossy63
0 votes 0 comments
Why have I been asked to top up my account?
Maxine
0 votes 4 comments
No notifications
Robin
0 votes 10 comments
Can't log in using Nord VPN
Dave
4 votes 16 comments
What happened to multiple watchlists
Ryan
0 votes 5 comments
Blacklisted trader won my auction
Sue
1 vote 5 comments
Banana Error 500 when verifying my email address as a new registered user.
Emily
0 votes 1 comment
In Trade Account vs Personal Account.
Lynne
0 votes 9 comments
Not receiving Trade Me emails Answered
A
0 votes 2 comments
Changing my forgotten password but it's asking for my current password - what can I do?
Graeme
-2 votes 7 comments
Can I change my account username? Answered
stuart james
1 vote 1 comment
Does anyone else have trouble signing in
sharmain
1 vote 4 comments
Restricted Account
TM
0 votes 13 comments
Proof of goods and receipt required Answered
Paul
0 votes 4 comments
Someone is using my address to sell their goods
Jenny
0 votes 3 comments
How a common scam on here at the moment plays out. Featured
Callum
7 votes 45 comments