How do I edit payment instructions - casual seller
For the life of me I can't find this option, have I missed something? Been on here 25 years, so generally know my way around.
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Callum Community SuperuserEdited
Hello kaydee3103
Easy answer here. You can't
Payment instructions have been turned off for casual sellers.
All payments are to be made with Ping, (Or cash on pick-up)
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S Community Superuser
Kia Ora kaydee3103,
Payment instructions is no longer available for Casual Sellers as at 7 September 2026 - TradeMe have set up a path to add shipping to listings post sale...
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Does a buyer of a casual seller still get an email with payment instructions? Confirmation of purchase? Seems odd that a casual seller can have ping as payment ( to their bank account - thus bank account confirmed ) but don't have the option for internet banking.
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Callum Community Superuser
Yes, buyers still get a confirmation of purchase if the item is bought via an auction, but this will only have directions to pay with Ping (And Afterpay if a seller has selected it) along with a possibility of cash on pick-up, again if the seller allows it. For casual sellers no internet banking details are shown on the confirmation, nor is there a link to them.
This change is because Trade Me have no control over private bank to bank payments. By bringing the payment in-house with Ping buyers are protected under the Buyer Protection Policy. Trade Me can step in and refund if there are issues with the trade.
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S Community Superuser
Kia Ora kaydee3103,
Below is the site announcement when the Bank deposit payment method was removed by the company
We’re bidding goodbye to Success Fees for casual sellers | Trade Me
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