Managing your account

Whether you’re looking for advice on starting a Trade Me account from scratch, considering making the switch to in-trade, or want info on how to make the most of your account – discover all the tips you need to know about managing your account.

New post
Updates to our Trust and Safety blog Pinned
Lucy Trade Me staff - Community team
2 votes 0 comments
Trade Me Tip – Trouble logging into your account Pinned
Lucy Trade Me staff - Community team
3 votes 6 comments
Trade Me Tip – Chat with us Pinned
Lucy Trade Me staff - Community team
-82 votes 0 comments
Trade Me Tip – Trade Me account refund Pinned
Lucy Trade Me staff - Community team
3 votes 25 comments
Not receiving Trade Me confirmation email when I've sold an item Answered
Chris
6 votes 90 comments
How a common scam on here at the moment plays out. Featured
Callum Community Superuser
20 votes 64 comments
Permantly archived
Mark
0 votes 22 comments
Multi-Factor Authentication
Eli & Kate
3 votes 20 comments
How do I change my username and name? Answered
Lia
4 votes 19 comments
I'm still getting email notifications when I have turned off Trade Me emails Answered
Rick
0 votes 18 comments
How do I change my email address? Answered
Jo
3 votes 18 comments
Selecting Notifications
Kathryn
0 votes 17 comments
Why is there No Pay Now Balance on the Trade Me app?
Teresa
0 votes 17 comments
Real estate email alerts not working Answered
Nicolo
0 votes 17 comments
Does Blacklisting Prevent Relist Requests? Answered
M
2 votes 16 comments
Where to access " Live chat" Answered
pip
-2 votes 16 comments
Scammer Alert
Sean
3 votes 15 comments
Suddenly not receiving emails re discounted selling days
Jennie
0 votes 14 comments
Restricted Account
TM
0 votes 14 comments
My Trademe account is being stalked by a person overseas Answered
Kate
1 vote 13 comments
Advantages in becoming a Trade Me store? Answered
Avril
1 vote 13 comments
Phishing TXT SCAM from someone posing as a TradeMe recruiter
Craig
2 votes 12 comments
Hunt for the hundy
Diane
1 vote 12 comments
Not Receiving My 'Favourites' Emails Answered
Brendan
0 votes 12 comments
No notifications
Robin
0 votes 11 comments
Extending a classified
Veronica
0 votes 10 comments
Total sales summary Answered
Marion
0 votes 10 comments
Banana Error 500 when verifying my email address as a new registered user.
Emily
0 votes 10 comments
changing my bank account number Answered
Gerard
0 votes 10 comments
Are success fees charged on fixed price offers on items listed during free-selling promotion?
Jane
0 votes 9 comments