Having problems Crediting account
Answered
I am trying to credit my account but keep getting a message that the payment provider is not available at the moment.
Can someone suggest a fix.
Cheers
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S Community SuperuserKia Ora rattel,
Try exiting that transaction, log out of TradeMe then Log back in,
Are you trying to credit your account via the website or one of the Apps? - Are you able to try both ways? Or are you topping up using Ping funds, in which case logging out and back in may sync the 2 accounts.
Has your previous payment card expired & you've received an updated card which needs entering in the system? - You can try deleting then re-entering your payment card details which has been successful for some.
Clear your cookies & cache and ensure your running the latest updated Browser/App version for your device.
Turn off any vpn's you may have running. - Check with your Bank incase they're blocking the transaction verification.
Let us know how you get on - Cheers.
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