How do I get a refund for my Trade Me credit?
AnsweredI accidentally put extra 10 dollars on my account, but I did not want to do that. How can I get a refund?
-
Hamish
Trade Me staff - Community team
Hi Adriana, no worries, our friendly Customer Experience team can refund that for you - you can contact them here
0 -
hi Accounts,
How can I withdrawal my credit?
thx
sing
0 -
Gary-NZStocked Community Superuser
You'll need to contact Trademe for that.
See this page for details...
0 -
I have $155 in my Trademe account but only want $55 in this account. How can I get my money returned to me please?
2 -
Gary-NZStocked Community Superuser
See link above.
0 -
Kia ora, i put 27 dollars on my credit thinking it would work to buy products… how can i get a refund?
0 -
Gary-NZStocked Community Superuser
Hi Brunella. If you go to the link 4 posts up, it gives you the link to do it.
0 -
How can I use my trademe credit or have it re deposited into my personal bank account?
1 -
Gary-NZStocked Community Superuser
Tanya, you need to read further up in this thread to request a refund to your bank acc as it's not something you can do yourself.
https://help.trademe.co.nz/hc/en-us/community/posts/4464976643609/comments/5069297081497
0 -
I put $12 on my account 3-4 weeks ago and it is still not showing on my account.
How do I resolve this
0 -
Lucy
Trade Me staff - Community team
Hi Chelsea, get in touch on Live Chat and an agent will have a look to see where that might've gone.
0 -
Gary-NZStocked Community Superuser
Polly, as has been mentioned several times, contact Trademe for a refund. The link is further up this page in this post https://help.trademe.co.nz/hc/en-us/community/posts/4464976643609/comments/5069297081497
0 -
I accidentally put $10 credit in my trademe account. How can I get a refund?
0 -
S Community Superuser
Kia Ora Shilpa,
If you read this Community Post you will see the answer several times by Gary-NZStocked and here https://help.trademe.co.nz/hc/en-us/community/posts/4464976643609/comments/5069297081497
- Cheers.
0 -
Thank you Gary-NZStocked for that I did the same thing
0 -
How do I get my trade me credit transferred back to my bank account?
0 -
S Community SuperuserKia Ora Kitty,Are you meaning your TradeMe account or your TradeMe Ping account?If you've made an accidental payment into your TradeMe account you can request a refund from TradeMe staff by completing the form Linked to by selecting 'Contact us' at the bottom of the Help file below...If you are wanting to withdraw your Ping account balance to your Bank account follow the instructions in the following Help file below...- Cheers.0
-
Hi
I thought I was making a payment for an item and accidentally topped up my account. Can I receive a refund for the amount.Cheers
0 -
S Community Superuser
Kia Ora Jessica,
Yes! you can receive a full refund of the accidental Top up payment just complete the request form Linked to by selecting 'Contact us' at the bottom of the Help file below...
- Cheers.0
19 comments
Date
Votes