Accidental payments
What to do if you've made an accidental payment to your Trade Me account.
Payments to your Trade Me account
If you’ve accidentally made a payment to your Trade Me account, you can request a refund by getting in touch below.
Payments to another member
If you’ve paid another member by mistake, you'll need to contact them directly to organise a refund. If you're not able to contact them, get in touch with us below.
Refunds
Ping payments will be refunded to the funding source.
Internet banking payments will be refunded to your bank account – we'll need to know your bank account name and number.
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