If you’ve made an accidental payment to your Trade Me account, you can apply for a refund.
Reach out to us on live chat, or leave us a message.
If you’ve paid a member by mistake you'll need to contact them directly to organise a refund.
Credit or debit card payments will be refunded back to your card.
Internet banking will be refunded to your bank account – we'll need to know your bank account name and number.
If you've made an accidental payment to your Trade Me account – we can help.