Accidental payments

If you’ve made an accidental payment to your Trade Me account, you can apply for a refund

Reach out to us on live chat, or leave us a message.

If you’ve paid a member by mistake you'll need to contact them directly to organise a refund.

Refunds

Credit or debit card payments will be refunded back to your card.

Internet banking will be refunded to your bank account – we'll need to know your bank account name and number.

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If you've made an accidental payment to your Trade Me account – we can help.

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