Accidental payments

What to do if you've made an accidental payment to your Trade Me account.

Payments to your Trade Me account

If you’ve accidentally made a payment to your Trade Me account, you can request a refund by getting in touch below.


Payments to another member

If you’ve paid another member by mistake, you'll need to contact them directly to organise a refund. If you're not able to contact them, get in touch with us below.



Ping payments will be refunded to the funding source.

Internet banking payments will be refunded to your bank account – we'll need to know your bank account name and number.


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