Thank you for the update Jeremy, It sounds like you have a good Buyer there who would have got quite a suprise with the refund themselves - It's great to read TradeMe are supporting you with this throughout also. - I did wonder if the approach may have allowed you to setup another Listing for the Buyer to kick off the Afterpay payments again however to have the Buyer communicating is the most important step which you've achieved. - Much appreciated & All the Best!😊

Kia Ora Xiyan, I believe the Team are working through an upsurge of ID verifications atmo' - they will get to your information in time, it's a matter of currently waiting, keep checking in to see if restrictions are lifted - if not within a couple of days you can contact TradeMe staff through "Live Chat" for assistance with progress though hopefully you are cleared by then. - Cheers.

The clause under Other Important Terms:

Kia Ora Thammarath, Bank transfer & cash deposits are Not covered under the Buyer Protection Policy - Only Ping and Afterpay are. Buyer Protection is Not guaranteed, certain criteria has to be met to be eligible for this. Look up the Help file Buyer Protection policy in the search bar at the Top of this page for further information - I can't place the Link here for you as it goes into Pending status. - Cheers.

Kia Ora Lara, No one but the Member themselves will be able to answer why they may have Blacklisted you. Some Sellers feel watchers are timewasters, it's unfortunate there is not a Wishlist we can place these items into whilst we're saving up for them that doesn't impact on the Seller's ability of sale but rather notifies them there is interest - Blacklisting can also be a complete accident in some cases - TradeMe don't ask for or require this information. A friend or family member may be willing to place a bid or purchase goods from this Seller for you if you really want something they hav...

Kia Ora Blair, As Callum has said, It's against TM Rules to use other Members photo's, Members need to be able to show they have the items for sale in their possession - if you can show your photo's are/have been used by this Member you need to report this to a staff member asap. - Cheers. 

Kia Ora Jeremy, Sorry to read that happened, I'm keen to hear of TradeMe's recommendation in this situation if you can come back to let us know. - Cheers.

Kia Ora Rick, Sorry to read that email function isn't working for you, Are you receiving all other TradeMe emails okay? Run through the Troubleshooting page Problems receiving Trade Me emails – Help - Trade Me If these steps don't sort the issue for you there is a Contact us Link within the Troubleshooting page which takes you to the correct form to fill out which goes direct to the correct Team of staff who can look into this for you. You can also contact TradeMe staff through "Live Chat" for assistance in confirming which emails are being sent to you and whether there has been an 'Excepti...

Kia Ora sarah, Sorry to read that's happened, Have you placed Feedback on the Member yet? - This often gets a response. If you have messages enabled check if you can message them. How have you contacted TradeMe for assistance? - Reach out using their Live Chat facility, a staff member should make contact with your Buyer on your behalf. If you select the Contact us Link at the very bottom of any TradeMe page the Chat Tab will Pop up in blue at the bottom right of your landing page screen. - Enter in the Chat bot which comes up once opened - person - and you will be taken to entering your d...

Thanks Gary-NZStocked, I Lost your Link - the bookmarks I set now go to a 404 page - archived! - Pleased to read the Link still works as thought it obsolete - Yes! have bookmarked again from original page - Cheers.