Kia Ora peterh28, In the 'Combined shipping' section you put the cost as $0.00 - as you have a free text field in the combined option you can add a note 'After one full shipping option has already been selected'. - You can also place a similar note in the Listing description field along with 'Any shipping overpayments will be refunded', this is a quick & easy process through Ping and you are automatically refunded any Ping shipping fee applied. All the Best for your sales - Cheers.
Kia Ora AJ, I hear you, There have been many disruptions within the Postal systems full stop, recent weather events have closed roads throughout both the North & South Islands, NZPost couriers have been suspended from deliveries on certain dates due to hazard conditions, road flooding, Regions cut off with bridges taken out, land slides, physical roads wiped out completely, Fallen trees blocking normal route access, extended routes as a result of natural disasters, High winds, Ferries & Planes cancelled, Matariki long weekend further delaying deliveries, etc. And today 14 July 2026 ... <quo...
Kia Ora marriott76, As you agreed in the Q&A section to hold the goods for a fortnight for the Buyer that is the contract formed - As that fortnight is well surpassed you can cancel the Trade, this is usually in agreement with your Buyer, then you can relist the item. - To cancel a Trade you must refund the Buyer, to refuse a refund is theft and your Buyer can put a claim through appropriate departments. - You can't relist the item before refunding the Buyer as you are no longer the owner of the item, your Buyer is regardless of non pick up. - Your best option is to cancel the Trade due to ...
Kia Ora marriott76, Sorry to read you're in Limbo with that Trade, Do you know why there has been such a lengthy delay in pick up? - The recent weather flooding parts of the South Island and road closures may be a real factor worth taking into consideration therefore if you can obtain a certain date of pick up this would be ideal Otherwise you are best to email back stating if the item isn't picked up by (date of your choosing) you will have to cancel the Trade & relist the item as it is well surpassed the agreed contract timeframe, weather events taken into consideration. - Yes! you will h...
Kia Ora lvlover11, As this was a manual transfer out, now you see the .1cent in your Bank account (twice) go back through to select the transfer out again to release the funds, this is normal for first time manual transfer out's as it's setting the account up for the first time. - There is a complication in your name not matching the account Yes!, that's why you were asked for ID. - If you select 'My Requests' at the Top Right of your Post page your email correspondence will show a subject line with the status at the end which tells you where your email request is at. - You will be responde...
Thanks anyware, Next time you send a fragile item it may pay to take a photo of your inner packaging and the bar code in the unfortunate circumstance you may need this as well as noting your Listing description for Buyer claims of damage please retain and photograph damaged packaging, as electricfencenz has offered. - Cheers.
Kia Ora lvlover11, Did you do a Manual Transfer out or an Automatic Transfer out? The .1cent deposited into your nominated Bank account confirms to TradeMe they have the correct Bank account, if you selected the automatic transfer out there is nothing further you need to do unless you receive an email from TradeMe requesting verification, I understand you haven't received an email therefore your full funds should follow that .1cent deposit within 1 - 2 days. If you selected a Manual transfer out, once you see that 1.cent in your Bank account select the transfer out once more to release th...
Kia Ora neonvoyager, If you selected automatic transfer the funds will follow the .1cent you've received within 1 - 2 days into your Bank account. - You may not get an email at all, the process has changed. - Cheers.
Kia Ora kokowaihead, Sorry to read of your experience, You should never let a Trade go beyond 7 days unless you have an agreement in place with the Seller in which case keep ahold of their contact details. Waiting a month or more you've limited your options, for Buyer protection a dispute report is required to be filed within 30 days of purchase and placing feedback is only available up to 45 days. - This gets tricky with international purchases having longer shipping times however reports filed can be cancelled and feedback can be changed on completion of the Trade though it can only be ch...