Kia Ora mudguts2, Follow the steps in the Help file below to edit your initial feedback placed ... Edit or remove feedback – Help - Trade Me - Cheers.
Kia Ora mj15003, Yes! you are correct - these 2 are TradeMe stores which have the mandatory phone number field coming up in red which can't be bypassed to complete the purchase. - One of the stores stipulates it is mandatory to add a mobile number otherwise the trade will not be able to be completed...
Kia Ora mj15003, I'm on the New Look Desktop site - Edge Browser - The phone number field which comes up for me on selecting to Buy Now is an optional field as in the screenshot below ... The following Help file shows you how to clear your cookies & cache and update your Browser - it's possible you may be picking up a redundant cookie there or an extension is possibly interfering - If you're using one of the Apps to access the site uninstalling then reinstalling the App will ensure you're on the latest up to date version. Website troubleshooting – Help - Trade Me If you are experiencing ...
jenquipltd, I enter the address you've supplied without the spaces and get the Error 500 internal server message come up. - The Help file below shows you how to clear your cookies & cache and update your Browser - If you're using one of the Apps uninstall then reinstall will ensure you're on the latest version - Cheers. Website troubleshooting – Help - Trade Me
Kia Ora jenquipltd, Confirming I have the same result as Gary - New Look Desktop site - Edge Browser - Windows 11 How are you accessing the site?
Just to follow up nagel12, Have you seen if your Buyer has any listings running themselves which you can put a message through on asking them to check their spam/junk email folder for one from you? - You can always place a feedback notifying them the same. - Check your own spam/junk email folder also just incase one from your Buyer has gone there. - Cheers.
Kia Ora nagel12, Sorry to read you have a dispute filed against you and no response to your emails sent, it sounds like the Buyer may have changed their email address and not updated it on TradeMe perhaps, Under no circumstances do you send the goods until full payment including shipping has been received. - What you do is take a file copy screenshot of all of your emails sent to your Buyer requesting the shipping payment to attach to your own dispute report, noting the dispute number on the email you've received from TradeMe will be helpful for staff to find the correct report readily. - S...
Kia Ora Julie, The rules of contacting TradeMe keep changing, First off: Sellers have 2 days in which to make contact & 7 days in which to complete the Trade. Check your spam/junk email folder in the off chance one from your Seller has gone there. Check your won items & within the closed Listing itself for a Tracking number incase one has been placed. Try communicating with the Seller through another Listing they may have running. Place an initial feedback requesting the Seller to make contact with you. On day 3 of not receiving communication or a tracking number you can select the blue ...
Kia Ora shazzah1421, As of 3 November 2025 Ping as a payment method became compulsory for In-Trade Sellers to have on all of their Listings - Afterpay and Cash can also be included However Bank deposits / transfers were removed as a payment method. - Refer to the announcement below... Changes to payment options for professional sellers | Trade Me