Ping account
We'll show you how to withdraw, update details and export Ping transactions.
When a buyer pays with Ping, the money is stored in your Ping balance – held on trust by Trade Me.
Your Ping balance
How you can use your Ping balance:
- Paying for items on Trade Me, with Ping
- Withdraw the funds to your bank account.
- Top up your Trade Me account.
Need to refund a Ping payment? Find out how
Withdrawing your balance
Note: only NZ bank accounts can be used for Ping withdrawals.
- Any balance is automatically transferred to your bank account daily.
- Payments received after 2:45 pm are paid the following day.
- Transfers can take 1-2 days.
- Go to My Trade Me.
- Select
under 'My balances'.
- Select
Automatically transfer Ping balance.
Coming soon!
To enable automatic withdrawals in the meantime, head to trademe.co.nz in your browser
Coming soon!
To enable automatic withdrawals in the meantime, head to trademe.co.nz in your browser
Note: only NZ bank accounts can be used for Ping withdrawals.
- Transfer requests are processed every day at 2:45 pm.
- Requests made after 2:45 pm are processed the next day.
- Transfers can take 1-2 days.
- Go to My Trade Me.
- Select
- Select Transfer out.
Note: Manual withdrawals aren't available in the app if automatic withdrawals are enabled.
- Select Profile & Account profile-framed from 'My Trade Me' profile-framed.
- Select Manage Ping.
- Select Transfer out.
Note: Manual withdrawals aren't available in the app if automatic withdrawals are enabled.
- Select Profile & Account profile-framed from 'My Trade Me' profile-framed.
- Select Manage Ping.
- Select Transfer out.
Updating withdrawal bank account
Note: only NZ bank accounts can be used for Ping withdrawals.
- Go to My Trade Me.
- Select
- If you have an existing bank account saved, select the options menu (
) under 'Transfer out', then select
.
- Select
.
- Enter your details and select
.
- Select Profile & Account profile-framed from 'My Trade Me' profile-framed.
- Select Manage Ping.
- Select Payment methods credit-card.
- Select Edit to remove saved details, or NZ bank account bank-account-plus to add new details.
- Select Profile & Account profile-framed from 'My Trade Me' profile-framed.
- Select Manage Ping.
- Select Payment methods credit-card.
- Select Edit to remove saved details, or NZ bank account bank-account-plus to add new details.
View & export Ping transactions
Ping transactions are exported as a .csv file.
- Go to My Trade Me.
- Select
- Select All transactions under 'Transactions'.
- Select the date range, then select
from the options menu (⋮).
To view your transactions:
- Select Profile & Account profile-framed from 'My Trade Me' profile-framed.
- Select Manage Ping.
- Select Transactions.
To export your Ping transactions, head to trademe.co.nz in your browser.
To view your transactions:
- Select Profile & Account profile-framed from 'My Trade Me' profile-framed.
- Select Manage Ping.
- Select Transactions.
To export your Ping transactions, head to trademe.co.nz in your browser.
link