Relist now not working

Hello declutterqueen. Yes, a very well known issue. 

Quick relist is not working for all items because some items in some categories are created in the "new" Trade Me. 

For these you will have to do them individually.

Kia Ora Callum,

TradeMe have started moving Live Listings through to the new system, these Listings which weren't created in the new system aren't relisting in bulk either as they don't have that new structured shipping set up applied in the background, there should be no change to the shipping, just a manual one by one listing page process through to activation for each listing to get it relisted on the new system. -  Cheers.

Gotcha thanks S.

To confirm declutterqueen, are these standard created listings, or through My Products?

Cheers Callum,

Michelle's update on the shipping came through here...

https://help.trademe.co.nz/hc/en-us/community/posts/16184011914127/comments/16232529893519

I was told that if I updated the shipping option, my items would quick relist with no issues.

This is not true in any way.

Using this platform has become the epitome of annoying for many of us. We're told the issues are temporary, but nothing seems to get resolved.

I'm down to half my usual listings, primarily because I can't be bothered sitting there relisting things one by one - even that doesn't work and I've noticed items that I have already relisted, popping up again in my 'items I can relist' list so you're in danger of relisting items more than once.

Created one by one. Not in my products. 

Tell me, if I manually relist each one, when the auction finsihes can I then use bulk relist?  I don't sell that much. It takes weeks or months sometimes for my stuff to sell [but it sells eventually]. So  I just use relist now each week.

declutterqueen

Manually relisting each one doesn't seem to help with bulk relisting the next week. I have tried it two weeks running now - I just get errors.

declutterqueen,

Sorry for the confusion,

From the Help file...

Quick relist or relist in bulk

Quick relist isn’t available on all listings
If it isn't available, relist each listing individually by going to your Unsold folder and opening the listing. 
Learn more about why this feature isn't available and how we're upgrading some of our systems. 

If you're listings aren't being relisted due to the new shipping structure this may give you an error, in this case open each Listing and manually process it through to activation, the Listing is expected to pick up the new structured shipping set up in the background - this should only need to be done once, on the new system relisting should go through fine.

You may not be able to Bulk/Quick relist due to the current upgrades. 

declutterqueen,

Thanks for posting that information.

However, the first week I went through each item and updated them to the new shipping yet it still wouldn't quick relist my items in bulk when they expired. I had the same shipping-error notice.

retrocentric,

S

Thinking about it I've tried 3 times now.

First time I relisted individually without changing anything.

The second time, I opened each listing one by one and went through updating a bit of my blurb and also the shipping.

Third time I chose to 'relist similar item' just before the auctions closed, also updating the blurb and the shipping.

Nothing helped and I still can't do a quick relist on bulk items once the auctions have expired. 

Last night I was doing bulk listings from folders in My Products, started off good all listing within minutes, but then I had well over an hour with them all backed up active & nothing listing, as I always check latest listings on other browser on personal account, as all in same category, making sure they look ok, photos on them etc. so checked my account was in credit as a negative balance will stop them listing, yes all good there, plenty of $$,

so started listing them Manually, opening and saving, then all of a sudden they all started listing and all listed with 5 minutes,

But well over an hour, never been that long before,

Last night I was doing bulk listings from folders in My Products, started off good all listing within minutes, but then I had well over an hour with them all backed up active & nothing listing, as I always check latest listings on other browser on personal account, as all in same category, making sure they look ok, photos on them etc. so checked my account was in credit as a negative balance will stop them listing, yes all good there, plenty of $$,

so started listing them Manually, opening and saving, then all of a sudden they all started listing and all listed with 5 minutes,

But well over an hour, never been that long before,

retrocentric,

You are reporting 2 faults,

1. You can't do a quick relist on bulk items once the auctions have expired.

2. You have the same shipping-error notice.

Answers:

1. You may not be able to Bulk/Quick relist due to the current upgrades. 

2. If you are still showing the shipping error you will need to give TradeMe staff your Listing numbers so they can investigate why this shipping error is still there for you on those listings.

S

Well it's the shipping message error ithat stops the bulk relist so is it two faults or the same fault?

It says 'you must enter shipping details for each entry' every time. All auctions have updated shipping details.

Happens even if you only select two items to relist.

Still lets you relist individually. 

retrocentric,

To move forward with your issue send a report through to TradeMe staff so they can take a look into what's happening for you. Take a screenshot of that error message you're getting of the shipping, include those affected Listing numbers. - Select the blue speech icon bottom right of your screen to 'Leave a message for the team' - All the Best.

Hi retrocentric. This is happening to others too. Exactly the same scenario. So it doesn't appear to be a one off or just your auctions. Hope you have some luck in reporting it to trade me :)

S

Perhaps I will, thank you.

L

Very good to know this, thank you.