Michelle I do not use the app at all, I only ever use the website as I did state above,  as I only use the website at home on computers, I have no interest in using the app, as I have learnt enough of the issues over the years, so not to even go there, I will stick to the website only on my devices,  My phone is my phone, I do not even have the banking app etc. on it, things can wait until I get home on computer, I am not glued to devices, but occasionally need the website while I am away, if I have auctions running, 

Ok, I found today while I was on Train coming home, that I could not log in the Trade Me website on my new phone, It just opens a blank square with a cross in top right hand corner to close it, and that is it,  So page is not loading at all, I hope this gets rectified asap, as will need it over the weekend, 

Are you on phone using data or Internet, as currently there are issues with Interent, websites cannot be reached, cannot read comments on Face book etc.  but when you hotspot on phone data they are fine, This has been happening over the last few weeks, as some suggested on facebook the other week having problems same as I was having, yet I had not posted, it may be to do with the DNS?, which I was already thinking,  the following day all back to normal, but today issues it is all so slow, but ok via phone Data, as I was having issues with Trade Me too not loading pages properly earlier, 

S edited: Sorry S your comment was not showing when I came to page? Sorry but sometimes you are not always correct, and as a seller you should also know this?, it is common sense, CGA comes in first, it is only then if seller does not play ball, and will not help resolve then ping "may" or may not step in. as buyer has a contract with seller, seller forms a contract with Postal service, or selected carrier.  But straight off it is not a Ping issue. Both Buyer and Seller need to work together for a resolution both parties are happy with, it is only if seller does not help, buyer will only t...

  S Under the CGA sellers are responsible for all items, Tracked or untracked, where sellers should refund where items not delivered or follow up if damaged, If stolen that is out of sellers hands, but if you send things untracked, you must expect claims from buyers and take proactive steps to remedy, and refund as no proof of delivery or non delivery, that is a risk the seller has taken upon them selves, to send untracked, Hence why we all send tracked now, and NZ post has added tracking to all bags etc. too many false claims, as years ago I was refunding a buyer but they got caught out ...

westham60 Yes, it is very pointless and always has been, especially if tracked, there is no buyers Risk, It is the sellers responsibility to make sure parcel gets from A-B safely, I avoid auctions that state that, so you are not doing yourself any favors by saying it, as it is a VOID Statement, and just says problem seller, avoid seller to be honest as seller unlikely to be helpful,  Especially Standard Mail, sellers must refund Until parcel is safely in the buyers hands, it is your responsibility to file claims with carrier involved if it has been damaged or not delivered, to get a refund...

Just the same as the Certificates reaching Feedback milestones, 500. 1000, 5,000 and a T-Shirt, etc. a thing of the past, they used to encourage people to be good sellers, and work hard to earn them, now members just don't give a toss like Trade Me no longer give a toss about good members, We and all incentives to be good sellers have now all been tossed aside in same box as all the bad members, in order for them to make more $$$ from us, and as above nothing to celebrate, 

ptchevy As a general rule, when the Courier prices are going to be increased on Trade Me, we get notification with new prices weeks before it happens via E-Mail, so we can update our auctions so do not get left out of pocket, and it is also gets notified on the community boards some one generally shares the E-Mails. so just keep an eye on your Trade Me E-Mails, if you have opted out of receiving them you better opt back in, as this is why people get caught out, as get no E-Mails and do not visit the community boards,and if you use My Products and have your own shipping templates, easy to u...

knitpurl1          This will not be a problem for those using the book a courier, it gets used quite quickly, as for others they may use it for up grading / promoting their listings etc. Listing above their free allowance, as for others ?, That is the Question, they will probably have to ask for a refund?, But I would just suggest, just use it to book couriers where sellers can,

Callum        Even if they make shipping mandatory on auctions, There are so many variables, where we will still need to provide bank details, It will not work completely removing that option, Please you need to think outside the box and look at the bigger picture?, Take your blinkers off, as you do not see the real bigger picture out there, all the different variables / Scenarios, We are all not like you, we are all different sellers, selling different stuff in different ways, stay at home people/Nana's/Grandads etc. just trying to make an honest living, we are all not a big businesses t...