Callum

    Community Superuser
3714

Activity

Recent activity from Callum
  • Callum commented,

    This seems very strange Heather. Like S says I really doubt someone can simply "get your bank accounts frozen." Unless there are some serious allegations of fraud or significant values involved. I'm intrigued though, do make sure you come back and update us after you have been in contact with your bank. PS: Don't forget that you are entitled (legally so) to get the item back BEFORE you refund the buyer. You can of course choose to not get it returned and just refund them if they have provided a photo or other info that you are happy with.    

  • Callum commented,

    Yes, it's a bit of a hard one to pin down one Gareth. On my quick check this morning I found opening in a Private tab or window also didn't get the error. So there are ways around it. Luckily you do have some options there to continue your house hunt until the glitch gets fixed!

  • Callum commented,

    Hello Reuben. The help file will explain. https://help.trademe.co.nz/hc/en-us/articles/360007001212-Problems-communicating-with-the-buyer  

  • Callum commented,

    I have confirmed the issue on Firefox. Opening in new tab causes only the main landing photo to be available. Works as expected if you use open in new window.  For what it's worth I've sent a report through to Trade Me via "Tell us what you think" at the bottom of the page. You might like to do the same to add your voice.

  • Callum commented,

    Hello Grant. The ones I looked at just now seem all OK. Can you give an example listing number? Sometimes this type of issue is caused by a stuck cache. This can occur across different browsers, so you could try clearing that to see if the problem persists.

  • Callum commented,

    Wow that was bad advice from that NZpost staff member. Collectable numismatic coins are prohibited items and shouldn't have been sent at all. But all that aside, yes it does sound like your buyer is being a bit impatient. Hopefully with some time it will arrive OK. The problem is, if you've sent it in an envelope you can't prove you've sent it. NZPost won't compensate you either as it's a prohibited item that you sent.  

  • Callum commented,

    Hello Len. You can report this activity very easily to Trade Me. On the auction page there is a Community Watch button near the bottom. Use that. Then there is a specific heading in the dropdown for sellers bidding on their own items.  

  • Callum commented,

    I see on your other post you say it's a coin. I hope you used tracking, because that's a restricted or even prohibited item to send. Depending exactly what coin it was.

  • Callum commented,

    Hello Paul. Sounds like you have saved a search there but not deleted it. To access your favourites use the link below. Make sure to also check the tabs along the top. You may have a search saved under sellers or category as well. https://www.trademe.co.nz/a/my-trade-me/favourites/searches  

  • Callum commented,

    Hello Corné I don't believe there is an option to sign out from another device. I suggest you just change your password. I don't know for sure, but my guess is this would then force a sign-in requirement on your parents laptop. To sign out on Trade Me website: Log Out appears at the top right of most (all?)  pages, including this one. To sign out on Trade Me iOS: Go to My Trade Me then "Profile & Account" Log out is at the bottom of that page.