Hi idlabels. Your buyer is probably trying to buy them outright. Doesn't work like that. They need to add to cart. Like this:
I know it can be difficult, but just sit back and relax. The first couple of steps are automated. You don't really need to do anything yet. You will get your chance to put your side of the story forward when Trade Me contacts you directly (A human) In the meantime you can of course keep up communication with your buyer, or contact them to ask for more details on the issue. But it sounds like you are already onto that. I made up a flow chart a couple of years ago that explains how the Dispute system works. There could be some changes now, but you can get the general idea https://help.trad...
Follow the trade back to the original seller from your Ping notification. Then ask the seller a question on their other listings, and explain you've deleted their email address but would like to contact them.
Hello rimumiro. No. All you can do is add lots of photos, have a good description and answer any questions. You can also state that the winning bidder has no obligation to complete the trade if there is something they are not happy with on inspection at pick-up time.
While there is no dedicated lifestyle/rural filter in the rent category, you can probably find most by going to the suburb you are interested in. Otherwise you could use the "tell us what you think" link to suggest it is added as a filter.
In addition to S's post, because your item was $20 or under, there is no service fee payable by the buyer. If it has been $20.01, they would have paid 0.99c
I mentioned on one of their items that it was in the wrong place Alistair, and the seller withdrew it. So perhaps that is the way to go. Without trawling through all their items I can't see which other ones are incorrect, but if you come across any that bother you it seems the seller is willing to do something about it when informed.
Hello tamora. Ran a couple of tests. For me I can select 3,4,5,6,7 days at no charge. If I try to make a listing for 1, 2, 8, 9, or 10 days I get charged 25c I don't know if that is usual or a change. I use My Products to list normally which doesn't have those charges. So to confirm. From my tests, there was no extra charge for a 5 day auction.
Yes, unfortunately Trade Me seem to have largely given up on this issue. Except in the most extreme cases. Trouble is these sellers with thousands and thousands of listings use a tool to list it. That just dumps them in the closest fit category. Which can be completely wrong. As S says all you can do is keep reporting them. Sometimes I have had more success asking the seller to fix it instead. Then again some of these big sellers don't bother acknowledging or answering any questions at all......