Callum

    Community Superuser
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Recent activity from Callum
  • Callum commented,

    Yes, but from my understanding and I could be wrong, that's only on the App AJ, not desktop.  It wasn't that clear to me but it sounds like declutterqueen could have been trying to input the authentication code (third party) into the authentication required officially from Trade Me (by email)  The nub of her problem seems to be "Then it doesn't recognise the code." She needs to figure out why that is. 

  • Callum commented,

    Hello nali9. Short answer: You can't  Slightly longer answer: As you found out you can rename it. If you put "ZZ" or similar in front of the name and it will disappear to the bottom of the list where it will effectively be hidden. They are sorted alphabetically. Then going forward, never make new ones. Just edit an existing unused one. 

  • Callum commented,

    Hello declutterqueen. I am a Trade Me member just like you, trying to help.  If you want to speak to Trade Me you will have to do that yourself via the Contact Us link However you can add screenshots on here if you wish to do so

  • Callum commented,

    Hello declutterqueen When you say that you can't access the Trade Me website because it asks for a code, you realise this code is emailed to you directly from Trade Me, it isn't a third party authenticator code it's asking for?  

  • Callum commented,

    I've noticed the request a relist function is showing up in my lost items. For items that are sold. I guess it's possible the seller has/had more than one or was listing under MQL. But it would seem unlikely for these items.

  • Callum commented,

    Thanks crash1986 Good to know. 

  • Callum commented,

    The seller has probably blacklisted you. Usual uninformative error message from Trade Me........

  • Callum commented,

    If identity verification has not yet been been confirmed then I would say the payment hasn't been released.  When it has been confirmed, that should trigger the release from Trade Me's holding account. You'll just have to have a bit more patience until they get to your ID.  From other posts on here it seems like there are many of these coming through at present for staff to process.   

  • Callum commented,

    Yes, the payment will be on hold in Trade Me's holding account. Once they get to confirming your ID it will be released. The money is safe. Potentially it might have already have been released. This happens daily at 2:45pm so if that is the case it will show for you today or overnight. 

  • Callum commented,

    Ah now I see you got a request for additional ID. That might take a few days for Trade Me to get to and process. Unfortunately they aren't exactly known for being hasty there. If you only sent that on Saturday night you will likely be waiting for a few more days yet I'm afraid.