Callum

    Community Superuser
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Recent activity from Callum
  • Callum commented,

    Hello Kevin. If the item is an auction (not a classified) you should be able to request that the seller relists or sends out a Fixed Price Offer on it. You can't use the make an offer system on a closed item as it's no longer live on the website.  Not quite sure what you mean by "send a message to your watchlist" Do you mean add a note to a closed item? You can't send direct messages to sellers of closed items. Obvious why when you think about it.  It would allow a trade to occur outside Trade Me.

  • Callum commented,

    Just coming here to tip my hat to S. I have no idea how you managed to translate what the original poster was asking here.

  • Callum commented,

    Hello again cameron. When you apply for a refund you get the choice of 2 options. Both seem pretty self explanatory to me? Or are you talking about something else? I can't see how or why Comcom. would have any interest here....... 1. Buyer has not made contact. 2. The trade can't be completed.

  • Callum commented,

    Hello Arthur. Auto-relist has been removed from the "new-look" To access it again hit "Desktop site" at the bottom of the page.

  • Callum commented,

    Hi Terence. To request a refund you hit the request refund button. All explained in the help file below Or is there some other problem which means you can't do that? https://help.trademe.co.nz/hc/en-us/articles/360018650832-Apply-for-a-success-fee-refund

  • Callum commented,

    HI Marcel. No, after 45 days items drop off your Items I lost page and you can no longer request a relist. You might get to the item if google happened to cache a copy of the listing. Have you tried a google search on the description? If you have the title that would be even better. Or if you found this item originally by an email search notification you might be able to find that in your emails and get to the expired auction that way.

  • Callum commented,

    Yeah I think it's pretty well accepted that if you get onto the cool auctions you might have to deal with a lot of spurious "questions" Who knows, Trade Me might even send successful cool auction listees a bit of a heads up to explain that? Or they could have a quick glance at a sellers notes on file to make sure they aren't going to spark up if they get trolled. PS You might not be aware, but you can report the same auction multiple times now. And for the same reason as well. That was only an issue with the old CW system where you could only report once. Instead the problem I have is remem...

  • Callum commented,

    Yes Don, that is a known issue unfortunately. There are a couple of options. Set a rate that's middle of the road and understand that you might lose on some, gain on others. Or you can set a rate higher than you think it will be and explain in the listing that you will refund if it less. As you know you can set different rates for each Island and for Rural Delivery. So at least that gives you some flexibility to get rates closer to reality.

  • Callum commented,

    Was your item a $1 reserve?

  • Callum commented,

    Yeah a nice to have Philip but probably unlikely in reality for the average TM seller. As flossy63 says many provincial places only get one pick-up/delivery per day. My guy used to be here regularly at 10am. Anything purchased after that had to wait for the next day because he's gone back to the city depot. If you browse through the posts on here you will find plenty of people saying they struggle to even get a next day pick-up! What you could do is offer the service yourself. So for extra $ you commit to taking the item to the depot yourself on the same day if the scheduled pick-up time h...