Callum

    Community Superuser
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Recent activity from Callum
  • Callum commented,

    Glad to hear it.  I have a fairly regular higher value item that I sell. For some reason it often attracts newbies. I'm used to that particular product often taking an hour or 3 or overnight to clear. Sometimes they need to contact the buyer and that can take longer. 

  • Callum commented,

    Have these payments cleared for you now? Sometimes there are hold-ups out of Trade Me's control. If they have sent the funds, it might be something with your bank or the transfer system itself.  Or yes, it could be teething problems with the new 3 times daily system that was implemented a few days ago. 

  • Callum commented,

    Hello markuswinter. This one isn't necessarily a bug. If the payment is placed on hold you don't get an immediate email. The reason for this is so you don't accidentally send the goods. If you give it some time you might get an email requesting not to send the goods until Trade Me have contacted the buyer, or it might clear and you'll get the confirmation email at that point.  If it's on hold there should be a notification next to it in your solds page, and you will find the "book a courier" button is unavailable. 

  • Callum commented,

    Error confirmed. Have added screenshots in case Trade Me team need them. How did you create and edit the listing macfinger? App? Desktop? Listing Tool?  

  • Callum commented,

    Does your sale reference number begin with "KP" ? These ones are on the new system and might not be coming through correctly.  For the App notifications, make sure you have it turned on within your settings from My Trade Me on the App. There is a toggle button for notifications for sold items. The exact instructions are different depending if you are using iOS or Android. Also make sure you are running the latest version of the App. 

  • Callum commented,

    Hello diamonds2 Are you talking about notifications on your App? Or on the Desktop?  Have you checked that you have all the notifications you want turned on? On both desktop and App, I can confirm I have had notifications this morning for my sold items. 

  • Callum commented,

    Hello class37. No, it is not pre-ticked. You would have ticked it by mistake on one listing, then it likely became the default for the other listings you made from then on and you didn't notice.   Once you list a new item with "no thanks" selected, that should revert to the default again.   

  • Callum commented,

    All looks good to me. If you are bidding via the App, make sure you are all updated and on the latest version.  You can try bidding on the Desktop version instead. On either a computer or your internet browser on your phone / device.  That error message is perhaps the clue. Some older devices are not supported by Trade Me.   

  • Callum commented,

    Hello travelsta  Sometimes items can't be bid on by anyone if Trade Me are investigating the item and waiting for some info from the seller.  If you drop the auction item number (10 digits starting with a 5) or exact title of the listing someone could have a look for you.   

  • Callum commented,

    Sure gets you wondering doesn't it redbeard6? I had one confirmed death in a car accident in-between buying and collecting. The estate emailed me. I secretly hoped they weren't coming to get it when it happened. I didn't ask. It was a sub $100 item and the estate said to keep the item and the money. More paperwork than it was worth getting it back officially into the estate system they said. I donated the funds to a charity, mainly to offset my own guilts.