Callum

    Community Superuser
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Activity

Recent activity from Callum
  • Callum commented,

    Hello Patricia. Sounds like you are being responsible there in agreeing to take the dog back. What is the reason for the return? If there was some problem you failed to mention or something in your description that wasn't correct then yes you definitely should take it back and offer a full refund. If the buyer just found it wasn't compatible with them for whatever reason you probably don't have an obligation to take it back. But like you say it would be sensible for the animals welfare. Did the buyer collect it from you? If so I would think they should be returning it. Perhaps if you drive...

  • Callum commented,

    HI Greg. Without mentioning the sellers name can you tell me an easy way to find these? I had a quick look and couldn't see any. I am happy to send through a report on a couple to add some omph to your complaint.

  • Callum commented,

    Hi Daniel. No not standard practice, and in fact it's completely unacceptable. Don't agree to refund his success fee. Do leave negative feedback explaining what happened. You might also like to contact Trade Me directly to tell them what happened.

  • Callum commented,

    Hi jodie. Refer to the link below which Trade Me released to explain why they are making changes. https://www.trademe.co.nz/c/community/news/changing-with-you?srsltid=AfmBOopYBcK2iCoQ5IfexbuxxYJuj50jBxJ8NDPCy2o7GwpfUPMQ8F6X

  • Callum commented,

    Hi Peter. They have moved to the Live Chat system.

  • Callum commented,

    Hello Lesley. Yes, a common issue that has been discussed many times on here over the last few weeks and months. From what I am seeing, basically you can't fix it at the moment. Trade Me are working to increase functionality on those affected items. In the meantime you can use the "tell us what you think" link at the bottom of the affected item page to send through your report to Trade Me. https://www.trademe.co.nz/c/community/news/changing-with-you    

  • Callum commented,

    No

  • Callum commented,

    HI Lara. Same answers as those above. People can blacklist for whatever reason they want. Only the seller will know why, and it could even have been an accident. Asking a question brings a buyer (and their feedback!) to the attention of a seller. That is another common reason for blacklisting. If you still want the item you can consider purchasing it via a friend or relative with a Trade Me account.

  • Callum commented,

    Hi Blair. Trade Me are already on to it. Their remaining auctions are locked down so nobody can buy them. They will be automatically withdrawn at closing time (if not before) The seller is unable to interact with them or make new listings. You might want to keep an eye on future listings in case they pop up again with a new account and username to try the same thing.

  • Callum commented,

    Hi Kevin. Unfortunately the message board automated system doesn't like links, otherwise I could post a direct link to do what you want. But it's pretty easy to find. You just go My Trade Me -> Credit my account. Then select the option to top up with Ping.