Michelle

    Trade Me staff - Community team
1871

Activity

Recent activity from Michelle
  • Michelle commented,

    Kia ora macfinger, I've passed this on to the team to look into. 

  • Michelle commented,

    Kia ora class37, I've passed this on to the team to look into. You can give us feedback about the changes to the site via "Tell us what you think" towards the bottom of Trade Me pages. Can I get a few more details on where you're seeing the low resolution images, a couple of screenshots and listing numbers should do the trick.

  • Michelle commented,

    Kia ora casrich, this is a ‘bug’ in the system that we're aware of and our tech team is currently working hard to get it fixed as soon as possible. Now that you've supplied us with another instance of the issue, the tech team will have more data to work with so thanks very much for letting us know.

  • Michelle commented,

    Kia ora everyone, sorry this caused confusion. We're gradually rolling out the new system. At the moment there are listings going through two different systems. Listings that go through our new system can only be viewed in My Trade Me on our app and new-look website. If you're on our 'classic' site and can't see the listing in your account, you need to select the 'Mobile' option at the bottom of the page to get to our new-look site. Alternatively, you can search the listing number and it'll bring up the listing for you. 

  • Michelle created a post,

    Get your money to your bank account faster, with more flexible withdrawal options. 30 September 2026   To help you get paid faster, we now process Ping withdrawals three times a day, at 9:00 am, 3:00 pm and 9:00 pm, instead of once a day at 2:45 pm.What's changing? Casual sellers with automatic withdrawalsWe've moved you to three withdrawals a day, so there's nothing you need to do. If you'd prefer one a day, you can switch back any time in your Ping account. In-trade sellers with automatic withdrawalsYour account will stay on one daily withdrawal, which now runs at 3:00 pm. You can swi...

  • Michelle commented,

    Kia ora Howold, I don't have a timeframe to offer, the upgrade is happening gradually with teams here continuing to work on rolling things out.

  • Michelle commented,

    Kia ora schuey6, it could be there is a bit of lag from when auctions close to moving to won or lost folders. Are the listings still on your watchlist, did you manage to get a screenshot?

  • Michelle commented,

    Kia ora everyone, appreciate the feedback, we've updated the way search categories appear in the emails, putting them first so they are easier to read on a small screen. The team are working on adding search links to the emails.

  • Michelle commented,

    Kia ora Gary-NZStocked, I've passed this on to the team also. 

  • Michelle commented,

    Kia ora nuboy74, I've passed your feedback on to the team. You can give us feedback directly via "Tell us what you think" towards the bottom of Trade Me pages.