Kia ora L, the suburb field is only asked for if you are allowing pick ups, we did remove it as a requirement back in April. It should just be giving the district by default for listings with no pick ups, for example Wellington city for no pick ups, Te Aro (suburb, asked for) if offering pick ups. The suburb option is there so that users can list their items in a different location to their registered address if they need, and also show closer pick up information if they want to. If you're being required to give a suburb for a no pick up listing, can you send me some screenshots, the catego...
Kia ora markuswinter and Callum, yes, this goes back to the days of the DVD catalogue. The catalogue meant that the DVD category didn't get clogged with members listing lots of the same thing.
Kia ora S and AJ, thanks for the suggestion, I've passed this on to the team to look at.
Kia ora everyone, sorry for the confusion around this, we've added a section to our help page on listings disappearing from your unsold folder, explaining how to navigate to the mobile site to find them.
Kia ora tinkerbelled, if you're not seeing the speech bubble you can use this contact us link, you can also find those on most help pages. You may have an ad blocker or browser privacy extension that stops it showing. You can try using a different browser or device.
Kia ora L, sorry for the inconvenience. The team are currently working on this, I'll pop any updates here.
Kia ora nonnelj, we added the Combined shipping option late last week, so you're right you didn't see it there before. Try the troubleshooting tips, often a cookies and cache clear will fix things. The Combined shipping box isn't free text, you'll need to add an amount in there, which is why "Quote required for combined post after first purchase" won't show. If you're adding in just the dollar amount into the Combined shipping box and it isn't showing, first try the troubleshooting tips, often a cookies and cache clear will fix things. If you're still having problems reach out to the team u...
Kia ora martyfraser, we transfer out withdrawals everyday at 2:45pm, from there it is down to bank processing times. Some banks do have almost instant processing, others take 1-2 days.
Kia ora caman1, there is a limit to the number of listings members can bid on, it sounds like you've hit that. If you try again later, you should be able to bid again, sorry for the confusion.
Kia ora retrocentric, can you reach out to the team with the listing numbers you are getting the shipping error messages for and screenshots of the error message, someone will take a look for you.