declutterqueen, Thanks for posting that information. However, the first week I went through each item and updated them to the new shipping yet it still wouldn't quick relist my items in bulk when they expired. I had the same shipping-error notice.
declutterqueen Manually relisting each one doesn't seem to help with bulk relisting the next week. I have tried it two weeks running now - I just get errors.
I was told that if I updated the shipping option, my items would quick relist with no issues. This is not true in any way. Using this platform has become the epitome of annoying for many of us. We're told the issues are temporary, but nothing seems to get resolved. I'm down to half my usual listings, primarily because I can't be bothered sitting there relisting things one by one - even that doesn't work and I've noticed items that I have already relisted, popping up again in my 'items I can relist' list so you're in danger of relisting items more than once.
handmadepolynz Agree wholeheartedly. Fixing what isn't broke never ends well.
opo18 Yep this is where we are at. I would go as far as saying TM don't care about anyone really. They delete threads and comments where they come under scruitiny and never listen to our complaints in any way. Instead they throw a 'superuser' at us to give us all 'information'. I was told that the shipping feature was causing a bunch of issues using the quick relist option, so I spent a few hours updating auctions AND the shipping. I was assured this would be a one-off. Well it was not a one off at all. Stupidly you can relist them all individually, but not as a group. I was also told that...
I would agree with the ping option but I just uncheck that option when I'm listing - as a private seller, I give enough to TM in success fees. But the thing I have the most issue with is that they want to send my personal phone number to a trader who hasn't made contact when applying for my success fee refund. No way jose. If the dodgy trader can't make contact, the last thing I want is them being sent my phone number. Trade Me just gets worse and worse and worse with their treatment of unwitting and innocent sellers. Without us, you'd be nothing so maybe wake the heck up and just leave th...
So there was a whole thread regarding us complaining about the new look trade me, but I can't seem to find it so am I to assume that TM is censoring the complaints now? A couple of months on now and nothing seems to have changed. I just spend the last 15 minutes trying to quick relist 3 auctions. Each time it failed yet it relisted one that I was asking it not to. Far out man, this is enough to send a sane person crazy. Why can't we see the seller statistics with these auctions? Apparently NO ONE is looking at my auctions, but if I click on them, then the stats say differently. Why can we n...
I had ping option turned on by mistake and a buyer has paid via ping which came as a shock to me. Why would you use ping when it takes days to get the payment?? Why would you use ping when you have to pay a fee? This has been a learning curve for me and I will make sure that when I list things in the future, that the ping option is NOT selected.
You are really pushing that narrative Callum and it's just not true. I've spoken to Q Card, and while they aren't taking any new customers for Q Card itself, they are far from being obsolete and they have a huge range of merchants, as I've pointed out but you seem to conveniently ignore that point. Seems like you should stop trying to justify TMs bad choices. Backend payment systems indeed. So far, I've spent a few hundred dollars using my Q Card outside of Trade Me, which I ordinarily would have spent on your platform earning you commission and I'm just one little old lady. Go woke, go bro...
I spoke to Q Card too, entirely TM decision. Funny cos I keep coming across merchants that accept Q Card with no hesitation. Easy enough to shop on a member's websites instead anyway. I will only purchase via TM in the future if I absolutely have to.