L

    Community Superuser
1287

Activity

Recent activity from L
  • L commented,

    Hi Sergii. To contact Trade Me Staff go to Contact Us bottom of any page, then Live Chat. Type in person or talk to person to get help. Good luck.

  • L commented,

    Hi Ali. Unfortunately only one offer can be sent. There is no facility to send another offer. If you look at the help pages under selling and fees, then the heading after the listing closes there is information on fixed price offers there. If you don't find what you need there, Trade Me staff be be found on Contact Us at the bottom of any page, then live chat.

  • L commented,

    Hi Phil. Offers only stand for twenty four hours and if the auction has closed with no offer accepted notification and the seller has not contacted you in that time it is probably done and dusted. You can check out the offer info here https://help.trademe.co.nz/hc/en-us/articles/360048790832-Make-an-Offer

  • L commented,

    It's all in the help pages for you. https://help.trademe.co.nz/hc/en-us/articles/360007263391-Learn-about-the-item-and-the-seller#In-person%20viewings%20for%20general%20items

  • L commented,

    Hi Tony. We had the same issue a while ago and found the pixel size you have shown was too large. We took it down to the next size range and found they loaded fine. Perhaps the help page needs an extra note to say there is a too large size as well. Good luck :)

  • L commented,

    Hi Rodney, yes, frustrating problem we were stuck with too. Perhaps you can shorten the run time on your auction to end it sooner?. We found we were unable to relist as you mentioned as it recreated the same problem. We had to create a whole new listing and made sure we saved all our text etc. Good luck :)

  • L commented,

    I have absolutely no idea why the problems are still ongoing. Many of us got on the message board here, contacted TM in many different ways. Some wrote to them. Some go to the tell us what you think link at the bottom of the TM pages. But it still goes on. And yes as Callum says above it has taken the fun out of trading. :(

  • L commented,

    Hi Phil. There have been many, many posts about the problems people are having with the new look on TM. Most frustrating. I found one from a few months ago, see below. Apparently there were a lot that were removed by trade me to er, keep the message board tidy so as not to double up on the same issue.... https://help.trademe.co.nz/hc/en-us/community/posts/10145712706575-Where-has-the-Calculate-Shipping-button-gone?page=1#community_comment_10145990564751

  • L commented,

    Hi Kim. If the seller has found the item is faulty and it hasn't been sent yet I would count that as a lucky save. Have you paid?? If you haven't paid, very easy to say ok, a bit disappointed but thanks for letting me know and just move on. If you have paid ask for a refund quickly. It doesn't make much difference if they are selling for someone else, happens sometimes :) Have a good Christmas.

  • L commented,

    Why is it taking so, so long to fix these issues. This success fee one has been going on for weeks. Yet the my products issue with the ampersand was looked at and done within a day. No wonder people keep asking the same questions on the message board over and over again for missing functionality.