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Shipping

Tips and tricks on the most effective shipping options for different listing types – including insider info on ‘Book a courier’, and what to do if you’re having trouble with shipping.

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How to: Enter an address manually when using Book a Courier Pinned
Lucy Trade Me staff - Community team Updated
7 votes 16 comments
Unable to add tracking details since recent change
Thomas Created
0 votes 1 comment
Package sent to wrong person
Kate Created
0 votes 1 comment
Buyer claims item was never delivered, do I need to refund?
Rosie Updated
1 vote 2 comments
NOTICE: NZ Post Weather Delays + Network Performance Report
Callum Community Superuser Created
0 votes 1 comment
Shipping details on auction changed by Trade Me Upgrade without notification
Julie Created
1 vote 0 comments
Parcel stolen outside my front door Answered
Jacqui Created
0 votes 5 comments
Refund of original postal costs Answered
Mandy Created
0 votes 1 comment
Book a courier constantly gliching
Heather Created
2 votes 13 comments
Purchaser address details not populating into ‘book a courier’ Answered
Betty Created
0 votes 1 comment
NZ Post Booking Problem!!?? Help!!
Corey Created
1 vote 6 comments
Unable to Book a Courier Answered
Marilyn Created
0 votes 1 comment
I'm logged in!
nick Created
0 votes 1 comment
Unable to book courier for sold item . Answered
mandy and sandra Created
0 votes 2 comments
Delayed pick-up from Courier Answered
Susy Created
0 votes 2 comments
I am cannot seem to complete a booking. Answered
John Updated
0 votes 1 comment
Wrong box dimensions Answered
Ethan Created
1 vote 1 comment
Courier charges different from the quotes Answered
chris Created
0 votes 9 comments
Shortening Special Instructions Answered
Colin Created
0 votes 1 comment
Omnivore shipping driving me nuts
David Created
0 votes 0 comments
Add "Pick-up" after bidding has commenced. Answered
Abraham (Bram) Created
0 votes 1 comment
Do I have to ship to Aussie if it is not a shipping option on my auction? Answered
Sona Updated
0 votes 6 comments
Unable to book a courier on a sold item Answered
Mayors Created
0 votes 1 comment
Extra Postage Options Answered
Adam Created
1 vote 4 comments
Pick-up location different to User profile location - not correct when searching Answered
Scott Created
0 votes 3 comments
Glitch saying pick-ups only when shipping costs specified Confirmed bug
Justin Created
0 votes 5 comments
Specified shipping costs when creating listing are different (less) than actual courier booking costs
Jason Created
2 votes 5 comments
Book a courier - saying addresses need updated?
Lorayne Created
0 votes 1 comment
No way to offer combined shipping anymore
Sam Created
2 votes 1 comment
Parcel sent to wrong city
Frances Created
0 votes 2 comments

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