Does Blacklisting Prevent Relist Requests?
AnsweredFor a very long time, (at least 12 months or more) I have had the same watcher on numerous and sometimes ALL my listings both new and relisted, constantly requesting relists over and over again as soon as they close but never buy anything. I know for a fact it is the same person requesting the relists and has developed in to a weird (almost stalking) behaviour and as soon as I try listing again after a fairly long break hoping they will lose interest it starts all over again. I'm fed up with the requests because if there is more than that one person watching the items I don't know if it is a genuine request from another member or not and have now made a decision to stop listing on Trade Me altogether because of it. I have chosen not to blacklist in the past because I know this can lead to retaliatory behaviour and may start a new problem with this person. Can someone please answer this question for me.
-
S Community Superuser
Kia Ora M,
Sorry to read of the trouble you are experiencing,
No! Blacklisting does not prevent Members from requesting Relists.
As your concerns are genuine and have restricted you from Selling on the platform I recommend voicing this with TM staff who will be able to investigate further and apply any warnings and/or account restrictions deemed necessary.
You can contact TradeMe staff through "Live Chat" to report this - once you've selected the Contact us Link at the bottom of any TM page you need to give the landing page a count of 15+ seconds for the Chat Tab to Pop up in blue at the bottom right of your screen, there is a slight delay in this appearing.If you enter in the Chat bot - Talk to person - you will be taken to entering your details before arriving at the window to Chat with a Real Person/Staff.The manned hours weekdays are 9:30:am - 5:00pm and weekends 9:30am - 4:pm- Cheers.5 -
Thanks S for giving me an answer to this as I have asked before but nobody seemed to know for sure. I woke up to a whole string of relist requests from the member this morning and have had enough of it. In my mind if a member is blacklisted by a seller they should not be able to request relists and FPO's from that seller and think TM should take a close look at that. I will contact support to see what they can do.
6 -
L Community Superuser
I've had a couple of these over the years and it's annoying. this one in particular on every listing you have would seem to be a level of harassment with over loading of messages to you. I hope TM can do something about it.
Here's something I tried tho'. Use sell similar item from your unsolds instead of relist or quick relist. Then leave your unsolds with a note to you not to relist them so you don't double up. It looks to the watcher, from their items I lost page as if you haven't re-listed? Worked for me on a couple :)
9 -
Thanks for the suggestion about using sell similar item L, I did try this for a while also but the person just watches those as well and does the same thing with relist requests on them.
2 -
Gary-NZStocked Community Superuser
M, if it's really bothering you, you could try using My Products as then things relist automatically, so you'll never get an email asking you to relist ever again. You can also have FPOs set up or not.
3 -
Thanks Gary, I hadn't thought about using MP for that purpose. Does MP also allow you to restrict members with a certain % of negative feedback or is that just Bidbud? The person has multiple negative and neutral feedback and do purchase very frequently from TM sellers.
1 -
Gary-NZStocked Community Superuser
MP does't let you restrict buyers other than ones that are on your blacklist or using the only allow bids from Authenticated members switch. Blacklist should sort you out.
2 -
Wonderful advice, thanks Gary. Looks like MP and blacklisting is the way to go so long as they don't use another account for doing the same thing again.
2 -
NatashaEdited
Unfortunately, blacklisting does not completely sort the issue. I recently blacklisted a member with rubbish feedback, and the next thing I know, this trader has placed a winning bid on one of my auctions, which she did not complete, so earnt herself another negative. Apparently this is a glitch which trademe are trying to fix, but yes, it is frustrating, when you get requests from a blacklisted member.
Unfortunately, blacklisting does not entirely restrict them..
1 -
S Community Superuser
Thank you for the Heads up on this glitch Natasha - Much appreciated 😊
I hope it is resolved asap - Cheers.
1 -
flossy63 Community Superuser
Ok,
It seems a blacklisted member cannot ask for a relist,
I saw this post last week, so did an experiment, put an Item on my watchlist on personal account, (as dealt with some bad sellers on that account, some whom should be Intrade, but don't sell / describe items honestly),
and now auction has expired I checked, and this is what I got,
3 -
S Community Superuser
Thanks for the Heads up on that flossy, - that's a welcome change in the system - Cheers. 😊
4 -
Thanks flossy, this is brilliant news!
2 -
Blacklisting is great, there are 5,590,144 members on TM, if just 0.1 (zero point one percent ) of members are BAD People, that works out to 5,590 members, so yes I say use the blacklist feature as often as you can.
3 -
Hi. Does anyone know how long a seller gives a buyer to purchase the item they have won. Buyer is giving all excuses under the sun and is just no paying. Its totally wasting my time when the item can be sold to another member who is a legitimate buyer. Help is much appreciated. Thanks
0 -
flossy63 Community Superuser
Code of Conduct trade should be completed within 7days, so if is past this, and buyer will not pay,
Cancel trade, get fees refunded, (use the Trade will not be going ahead, otherwise, it will linger 5 more days for buyer not to respond the trade Me E-Mail), make a fixed price offer to other bidders and watchers, or relist your item,
Don't forget to blacklist the buyer, so they do not bid on your auctions again,
in future give a time frame on your auction for when it must be paid for, 3 or 4 days for example, then it is your right to cancel after that, but always send a friendly reminder if not paid in time giving a clear deadline, mine is 10 days,
don't try and cancel trade until after the 8th day outside Trade Me's 7 days, as they debate it is only 7th day now not 8th??, their opinions differ,
0
16 comments
Date
Votes