paulmc

37

Posts

Recent activity by paulmc
  • Add to watchlist is usually under "Other options" in the app but there is only one option - "Report this listing".  The issue is only with the app.  If I go to the desktop Trade Me, I can add the item to my watchlist as usual. Seems to be the same issue with all listings from the same seller.   Not sure about other sellers.

  • I have ticked the box in the settings for emails to be sent 1 hour before auctions close in my watchlist.  I have been receiving them okay for years but they stopped a week or two ago.  I haven't changed any other Trade Me settings.  They do not go to my spam folder.  I receive other Trade Me emails okay.  Any ideas?

  • I sold an item to a buyer who did not contact me.  I applied for a success fees refund and offered the item to watchers.  A watcher accepted my offer and paid by Ping.  I saw that the original buyer also paid by ping only a few hours earlier.  How can Trade Me allow two people to buy one item?  I can refund ping fees but fingers crossed that I don't get into an argument over who won the item!

  • I listed an item for 6 days.  I decided to add a combined items shipping amount.  The closing day was greyed out closing after 7 days not 6 with a pop up message saying you can't change the duration on a listing that has bids.  It was Trade Me that changed the  duration, not me!  This fault always happens when I edit a listing that is for less then 7 days.  Trade Me always extends the duration to 7 days and I have to change it back.  When there are bids on the listing, the duration is greyed out therefore unchangeable.

  • I created a listing and used Trade Me search to see where it appeared in the results.  It was 7th.  I then edited the listing paying for Gallery and changing nothing else.   I searched again but my item still appeared 7th in the search results.  I have searched again later in case it takes a while for the change to take effect but still no promotion.  Surely this is a false claim?