paulmc

36

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Recent activity from paulmc
  • paulmc commented,

    The app is up to date.  I have an android phone, also up to date, but I don't see how the problem could be with android or the app since I have been able to add listings from other sellers to my wants list, just not the one selling weetbix cards.

  • paulmc commented,

    This one #5432982087 and others from the same seller.

  • paulmc created a post,

    Add to watchlist is usually under "Other options" in the app but there is only one option - "Report this listing".  The issue is only with the app.  If I go to the desktop Trade Me, I can add the item to my watchlist as usual. Seems to be the same issue with all listings from the same seller.   Not sure about other sellers.

  • paulmc commented,

    Thanks. The apply to Watchlist wasn't ticked.

  • paulmc created a post,

    I have ticked the box in the settings for emails to be sent 1 hour before auctions close in my watchlist.  I have been receiving them okay for years but they stopped a week or two ago.  I haven't changed any other Trade Me settings.  They do not go to my spam folder.  I receive other Trade Me emails okay.  Any ideas?

  • paulmc commented,

    Donal.  As I said above "I should have given an RD shipping option". Seller was happy with the solution I offered and we have both removed feedbacks and I have refunded the Ping payment.

  • paulmc commented,

    S - The buyer paid $5.80 tracking by ping but asked for a refund when I told them it would cost an extra $5.70 for RD delivery.  They have obviously done many trades and would know that it costs more to send to an RD address.  Sounds cheeky thinking they can buy and pay discount shipping instead of asking a question before bidding although I know I should have given an RD shipping option.  Faults on both sides I think.  L - They have already red faced while I was still trying to remedy this.  After seeing the feedback, I offered a refund if they delete the negative feedback and I'll also de...

  • paulmc created a post,

    A buyer with an RD address paid with Ping for an item to be sent tracked.  The listing offered standard post and tracked.  I mention an extra RD charge in the payment instructions but neglected to offer tracking to RD addresses in the listing as I haven't had an issue like this in the past (Will look at doing this in future listings).  The buyer now wants a refund rather than pay the extra RD cost and doesn't want to have the item shipped by standard post. The difference in cost between standard post and what they paid for tracked is only 80c but it would cost me an extra $5.70 to send trac...

  • paulmc commented,

    I sent a reminder email to the original buyer after 5 days.  After another 4 days, I still hadn't heard from the buyer so requested a success fee refund and sent out the offer.  It appears that the buyer paid as soon as they received the email from Trade Me.  I didn't expect them to pay since they didn't reply to my email or the Trade Me payment instructions but I guess I should have waited before sending out the offer.  I have told the original buyer that their Ping payment came through just before the other one and the item is theirs.  Why does Trade Me allow a second Ping payment after t...

  • paulmc created a post,

    I sold an item to a buyer who did not contact me.  I applied for a success fees refund and offered the item to watchers.  A watcher accepted my offer and paid by Ping.  I saw that the original buyer also paid by ping only a few hours earlier.  How can Trade Me allow two people to buy one item?  I can refund ping fees but fingers crossed that I don't get into an argument over who won the item!