PING Payment Received EMail

Seem to be getting mine through OK today AJ. 

These can actually be turned off for buynows, so double check that from your email options. Sometimes they are delayed if the payment is being checked out by Trade Me. (But in those cases you won't immediately get a delivery address / payment confirmation email either.) 

Thanks Callum. Yes all checked is turned on.

I'm getting the ping payments, so it unusual not to get the email. Luckily i manually checked as one person said they had paid but i hadnt received the email

Kia ora AJ, I'm sure you have already, but just checking if you've checked junk/spam? In case your email provider has decided to pop them in there. I've also asked someone to check from our end.

Thanks looking into this Michelle, oddly i received some yesterday so its a bit inconsistent. Yes I did check my junk folder.

Not sure if it's related AJ but I just got 2 Ping confirmation emails for a items that I sold days ago. I have to be careful to not send items out twice. I also had a buyer contact me asking where there item was. Checked, and yes, no Ping confirmation email was received so I hadn't sent the item. Even though it had actually been paid for with Ping.

Just had the same happen to me this afternoon. Received two for ones from over a week ago and another for one paid earlier this week. Got me worried that I had accidently sent before payment received and done the same to others. When will these glitches end. Never known a website to have so many issues.

Oddlly, yes I got the email for the missing 2 today aswell. Weird...

Same here just got a ping notification for a trade one week ago, had to follow it all up with the customer, definitely a glitch this week.

I had 5 ping payments made for the same sale!! Post a thread on here about the situation but its still pending and has not been posted :(

Hello nali9

Do you mean the buyer bought the same item 5 times? 

That can happen sometimes when they get an error so purchase it again without realising the original purchase did go through. I quite often get buyers who purchase twice in error.  Doing it 5 times is a bit extreme!

No there were 5x purchases made exactly at the same time. Originally just thought is a TM cockup and did not realise I had actually been paid 5x until TM contacted me (in a matter of hours rather than the usual days!!) advising me. I hadnt actully seen the payments in my bank account till tonight. TM have tried to reverse one of them but that has only left a neg balance in my PING acct and there is no other way I can repay as there is no refund button on the purchase summary. I have contacted TM asking for their advice in doing this. I posted a thread on this to see if I was the only one or if it was more widespread but it has not been posted :(

Someone I know just got further ping emails for items they sold 2 weeks ago. they say they had already received ping emails on the sold date. Could cause confusion and problems!

Kia ora everyone, thanks for the screenshots Callum. Can I get some screenshots of those late arriving Ping paid emails from you too AJ, Crystal69 and dial-a-tree, just like the ones Callum shared will be great. 

Kia ora everyone, this has been resolved, if anyone is still having problems let me know.