Have started using the shipping templates in My Products (although I do not find it very user friendly as I am unable to add anything freeform) BUT my immediate problem is that I am unable to delete a couple of unused templates. Is there a trick to this? I have deleted all the options in each but thats as far as I can go. I cant seem to be able to delete the complete option. Its not a biggy but the list of templates looks "untidy" with these unused ones listed. At present I have just named then deleted 1, deleted 2, etc.
I was unaware we needed to report these types of things. Surely TM have the data at their fingertips? It must be a simple process to automate warnings at particular Red face percentages and then ban the offender after that.
Something that I get really tired of, and one that TM could easily improve our "online experience" on, is buyers who buy and never pay - constantly. It means under buyers are missing out and while the seller wastes time checking to see if payment may come. Why does TM tollerate these people? There are no consequences for their poor behaviour, and gives an ongoing poor TM selling experience to everyone else. According to research, people often do this for the dopamine rush of buying stuff without actually having to spend the $$ - go figure! Example: Had a low price item bought by a person wi...
Just a general query. I have recently enabled PING (no other choice!) having only ever accepted bank transfers in the past 20 years. After an item was bought detailed payment instructions were sent that outlined the pickup process, when that was to happen. That was the good old days. Since accepting PING payments, I have found the buyers to be rather "demanding" and "impatient", saying THEY WILL PICKUP at so and so time, often the NEXT day. One recent buyer sent 3 emails over a period of the day OF THE sale, demanding to pickup ASAP!! Obviously they have not read the payment instructions, ...