Issues with Watchlist

Kia Ora ferman,

I can confirm I've just had 6 items close from my Watchlist which have been Relisted and all 6 are back on my Watchlist from an In-Trade Seller as well as receiving Fixed price offers for 4 of these items. - Cheers.

ADD: - A further 4 items from In-Trade Sellers which have been Relisted are not back in my Watchlist. - There is no rhyme to reason as items are from different In-Trade Sellers.

The Watchlist Help file still states as below...

There's no differentiation between In-Trade or Casual Sellers. 

I'll keep an eye on my listings as they close and relist to see what's up. Perhaps older listed or created items are still rolling over, and newer listings aren't. Linked to the old / new systems perhaps. 

The advice Trade Me gave you ferman was definitely incorrect. At least for some items or sellers. I am in-trade and so far  my listings are being relisted with watchers intact. For example this one that closed and was relisted this afternoon:

EDIT: To add, I am using My Products. Perhaps if you use the standard method of listing, and are forced onto the new system, watchers don't carry over. Or something? 

Callum,

It's a mystery to me, I've just had another 3 Listings from a different In Trade Seller again which have all been Relisted & are back on my Watchlist though you could be interested in the following Listings as they could hold a key...

Relisted though not on my Watchlist

Thanks for your responses!

I'm pretty relieved to see that it might not just be a 'me' problem. I will keep you posted on what TM say.

11:am 14 April 2026

UPDATE:

Declining FPO's automatically removed the Listings from my Watchlist However the time I declined is incorrect - the following 3 show we haven't reached that time of day yet. - They were declined after 10:am

2 Relisted items remained on my watchlist after being relisted, neither of those had an FPO - both were from In Trade stores. - There has been no update to the watchlist Help file therefore it's expected relists should be on the watchlist.

That's interesting.

In my case, I hadn't offered any fixed price offers that week.  I put some FPO's out with today's unsold items & relisted others. The relisted one's have gone to zero watchers & I'll post the result when my 1 day FPO's close tomorrow.

I received "relisted" emails from the half dozen or so items of yours I watchlisted ferman

Someone else who put a few of my auctions on their watchlist haven't received emails upon relisting. No automatic re-add either.

Either way, as per TM's documentation, items are meant to be automatically re-added to watchlists. Something is amiss.

Yes! I have received the Relisted emails for all of those closed on my watchlist also. - The emails are coming through just not the auto add to the watchlist for all. 

ferman, it would pay to get the Member you know who had your item on their watchlist when it closed to check they still have this option to receive the relisted emails selected on their email preferences in the Desktop site. 

Example:

Not getting emails – Help - Trade Me

Hi S, under Email Preferences, Relisted Items, Auctions I placed a bid on or added to my Watchlist is selected. So they should recieve the emails.

Thanks ferman,

Check their spam/junk folder incase the emails have gone there - the other check is to ensure they have the TM site emails added to their email whitelist/safe sender list, found also through the above link, - if they have the next step is to contact staff to enquire if these emails are actually being sent out to them, if several are rejected back to TM they put a hold on sending further. - Cheers.

Hi, the email is not in their spam folder & they are receiving emails to advise of items being relisted by other sellers. As well as all the other notifications TM sends through for when auctions are ending etc.

You've both been a great help thanks!

I have raised 3 help requests via TM help desk for this so far, the first 2 were closed after they responded & they haven't replied to my latest one yet. 

I will wait with bated breath...

I am In trade and I have roll over watchers.

I sent out 4x FPO's yesterday as one day offers. All offers expired so I relisted & all auctions have zero watchers after relisting. 

On a positive note - I have confirmation from TradeMe regarding watchlist rollovers:  "I can 100% confirm with you that watchers on all listings whether you're In-trade or a casual seller, do in fact roll over to the new listing"

Thanks ferman,

That confirms there is an issue with some relisted items not being auto added to watchlists. - I have a query in on this as well as the recorded FPO decline timeline being vastly incorrect.

How did you get on with relisted emails not being received by some Members? 

ferman,

Can you confirm if your relisted items which the Member in your comment above on the 14th April 2026 had put on their watchlist though never received a relisted email or had the item placed back on their watchlist, did those relisted items roll over with a member count or had the count gone to zero like those recent ones on the 15th April? - This would be helpful. - Thanks.

Kia Ora All,

UPDATE: - There has been a change in items being relisted and what appears back on Watchlists from Professional Sellers - you can find the latest changes on the Watchlist Help file. - Professional Sellers who want their used items, auctions and listings which closed more than 14 days ago to appear back on watchlists, sending out an FPO will currently temporarily do this until it's accepted, declined or expired. - Cheers.

Watchlist – Help - Trade Me

Thanks S. All makes sense now. 

Thanks Callum, 

I've done alot of testing on this over the last couple of weeks and handed all results over, with the FPO decline timing being out also incase this was causing a relist to watchlist issue. I'll put the new watchlist rule of trades from Professional Sellers below for everyone and for those coming through this Post ...

Thanks for this,

As I notice too in last couple of weeks no automatic watchers, no automatic views, no more stalking by Blacklisted members, as it felt like they were stalking week after week, that were wasting my time, doing manual FPO's as the only watchers on some, one member watching nearly every auction, that could never buy, never removed items from their watchlists,

I am glad they have made the change, 

and the reality shows Trade Me is dying, so many no views at all now, 

I've noticed that items I had on watchlist, and removed, AND refused offers, keep appearing on my watchlist weeks later, probably every time they are relisted.  How do I stop that.  I am not in trade, not using My Products.  Just destashing.

Hello voyager4. They will be on your lost page. You have to remove them from there. 

The items concerned had been removed from the Lost page and Watchlist page several times, yet still appear when they are relisted.

In that case voyager4 you will probably want to contact Trade Me directly.  Grab some screenshots and listing numbers so they can check it out for you to see what is happening. 

Kia ora voyager4, sorry for the hassle, can you get in touch with the team with the listing numbers for those ones that keep popping up on your watchlist, someone will have a look into it. 

Im having the same issue. All of my recent listings (last month- 2months) everytime I relist I loose all watchers, my older items are fine. Just the recent listing.

Hello nzredhead94. If you refer to the help file it explains (kind of) which items have watchers carry over, and which don't.

It is complicated somewhat. Depending on if your item was created in the "new" Trade Me and if you are a in-trade seller. 

Thank ypu Callum. But unfortunately I only offer buy now option. Though the items are listed under used, and always relist before 12 days. Do you think itd possibly come down to it being a used item? This has just started recently and only happening with maybe 80 out of 500 items, all being most recent items Ive put up.

Yes.

Although to confuse matters it seems that items that have landed in the "new" system are also affected. That will largely be determined by how you are listing your items. If you are using a listing tool you're probably still in the old system. If you're doing manual listings, and have had sales with a "KP-....." reference number, rather than the usual "P....." then these are in the new system, and watchlist carry over seems to behave differently. 

Kia Ora nzredhead94,

Some categories have started being moved over to the New System, this means when you relist an existing item from the original system, if it's in one of those categories, it will automatically import into the new system, watchers aren't imported over however they still get an email letting them know you've relisted. - A second relist of these imported items will retain the watchers so should be a one off only. - Cheers.