Give a fixed price offer

The fixed price offer function seems to have been 'improved' lately. Watchers names no longer appear, although I see bidders names do. I went to do a fixed price offer a few days ago and it said there were six watchers, but only one name showed and that was of someone that had just bought another of my auctions.

Very frustrating, as sometimes I like to target watchers in particular areas, if I am traveling that way. The fixed price offer function is pretty much useless now.

"improved" - oh that's just great. I have had watchers who are just tyre kickers. I have offered these watchers and been igrnored. Dropped the price and been ignored, yet still they watch.

Same problem here.

Just who did they "survey" and what questions were asked does anyone know?

The Mysterious NZ survey sounds like someone's telling porkies and in breach of NZ laws for misleading practices.

I have sent through fixed price offers numerous times for the past few months to folks on the watchlist....either via the mobile at the bottom of the page, or just using the desktop - I've had no watchers take me up on the offers. A few buyers have said they never received the email from trade me. So there is something wrong with the system, as up until October last year, had plenty of acceptances of FPOs.

Kia Ora meldvd,

Where are you seeing this "give a fixed offer" - is this a Member requesting a Fixed price offer Or an email marketing suggestion, related to the 'Make an Offer' feature perhaps Or something/where else?

Howold,

I've not seen or heard of any survey being undertaken for the FPO's - this Feature was interrupted by the system rebuild upgrades taking place. - An FPO version was released just recently to give this opportunity back to Members on Listings that are created in the new platform.

Thanks sofairways,

That's valuable information to know a few Members aren't receiving the FPO emails, there have been a few who are reporting issues in receiving an array of emails currently. It's good to keep an eye on TradeMe's sending address's to ensure we have all current and new sending address's on our email whitelists / safe sender lists and to double check our email preferences are set to receive the FPO & other emails as changes continually come through the system also - Cheers.

Not getting emails – Help - Trade Me

Hi S,

My Products is just beyond me, so I don't use it (I'm not a techie person.) I just list my auctions. I don't know what you mean by the desktop sites - classic or new. I just use a desktop site. I send FPOs on the desktop one week and the next week, I offer them on mobile app (at bottom of page). Some people are receiving the emails...but I don't think a lot of watchers know that you have to change your email preferences, since the new site came into effect. 

Regarding your post 18 days ago from Michelle's post about FPOs - she's stated that the offers will only be available for 24 hours. But how is it that you can still send FPOs for 3 days or 7 days? They need to change that info if the FPO is only available for 24 hours.

Cheers

Thanks sofairways,

Yes! the Help files are confusing currently as there are 2 Desktop sites, some Members using My Products still have access to the original site before these upgrades commenced to this new current site, depending on what I'm working on I can often be switched between both sites on the basis of which system performs best for the tasks I'm undertaking at the time.

Yes! alot of Members may not have their email preferences set up, some Members may have even opted out of receiving the emails, given the changes going on in the background with the upgrades it's possible some who had set their preferences up may now have become unset, the email preferences are still on the original site and the path to get there is within the link I sent you so you can forward that link to Members letting you know they're not receiving the emails so they can check it's still set.

Due to having both sites working for different Members currently the FPO 3 and 7 days is still valid for Members using My Products as that listing tool hasn't been fully switched over to the new site & a few categories - Michelle's message is letting Members not using My Products or certain categories know that the techs have developed an FPO ability in the new site platform and whilst it's currently only a 24hr offer the tech team plan to extend that option. 

The content team of the Help files are kept busy in updating information as ongoing changes are taking place and different Members work between both sites and the Apps, though notes have been added in many pages there remains alot of information which is contradictory and in places hard to find. The Help files misfortune is a change in one page doesn't cause the change effect through all relevant pages, TradeMe starting out as a one-person business the pages were added as required without the cause and effect change process, not knowing how large the company would & has become and working with the tools available at the time.

Thanks for your reply and question, that's very helpful as testing what's happening with these missing emails is currently ongoing. - Cheers.

Kia ora sofairways, we are making some changes to update the site, you can read about those here. While we're making these changes some features are temporarily unavailable for some listings. Fixed Price Offer was one of the missing features, however we rolled it out to the new system earlier this year. Initially FPOs were only for 24hour duration, now sellers can select the duration but watchers are not able to be selected - the offer goes to all watchers. You can pass on any feedback to the team directly via "Tell us what you think" towards the bottom of Trade Me pages. 

Kia Ora Michelle,

Thanks for the update, gosh that's been a fast turnaround implemented from the tech team well done!😊

Hi S,

Regarding your paragraph <<Yes! alot of Members may not have their email preferences set up, some Members may have even opted out of receiving the emails, given the changes going on in the background with the upgrades it's possible some who had set their preferences up may now have become unset, the email preferences are still on the original site and the path to get there is within the link I sent you so you can forward that link to Members letting you know they're not receiving the emails so they can check it's still set.>>

Can't Trade Me send round an email to all members about the email preferences changing? Not everyone looks in the Community section. I think it would be rather beneficial to all folks, to know that they may have to change their preferences. 

I know that from October last year, my sales have dropped considerably on my business site, so much so, that I think I'm going to have go elsewhere to sell (I've been a TM member since 2003.) Previously to October, I'd spend about $130 - to $160 on selling fees; now, about $30.  I do give out fixed price offers occasionally.

Also, I don't really understand why the watchers on a particular item, roll over to the next time you're re-listing. I find that rather confusing as it didn't used to be like that. What is the point of that?