Anyone else noticing authenticated sellers gone to off position & having to switch it back on... PLUS freight disappears repeatedly from listings that you know you've put freight on & it disappears AGAIN AND AGAIN &
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Michelle
Trade Me staff - Community team
Kia ora livinglife1999, can you get in touch with the team with the listing numbers and screenshots for the listings where you're seeing this happen, it could be a bug.
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Hi Michelle, oh I hope not. Advised to upgrade, did that & authenticated buyers was switched off or either when did a quick relist which is possibly another way authentication is not automatically carrying over anymore, which means we have to edit every listing individually to make sure authentication stays on. I have been going through every listing today, taken 2 hrs so far....!! I contacted the team before 12pm, been there, done that...heard nothing..!!
Still have more listings to check for authentication is on & also add freight for which keeps disappearing every time edit or cos it does.
I bought an expensive phone a year ago ... TM listings were perfectly fine in January....during the promotion TM had, everything went helter skelter... chaos.... TM blaming the phone & yet another trader has advised she has had horrible time since TM promotion happened.
C'mon, there is no way I'm taking screenshots of 150 listings. NO WAY!!! The freight is disappearing on a big majority of the listings. The authentication happened to ALL listings. Taking screenshots of all of the listings is asking far too much .. phone possibly would not hold that many photos & very time consuming. That's a big ask. As before, contacted team earlier today & heard nothing till now.0 -
Thanks for your message regardless.
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AJ Community Superuser
Just a couple of screenshots will probably be ok, they just need some examples to test
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Callum Community Superuser
Just a note livinglife1999
I find authentication is not really something worth worrying about. All it means is that a buyer has paid $1, or bought something with Ping. Now that that is mandated it's very rare to get unauthenticated members. Just leave it unticked. I find most of the bad buyers are actually authenticated anyway.......
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Michelle
Trade Me staff - Community team
Kia ora livinglife1999, sorry, I should have been clearer, but AJ has clarified. Just one or two examples with screenshots is all we need so that we can have a look into it.
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